IT BUSINESS ANALYST

Job SummaryThis position is within the Nevada Health Authority Enterprise It & Innovations Office, Business Process Management Unit and is responsible for duties related to enhancements to the Medicaid Management Information System (MMIS) and its peripheral systems, research and resolution of issues related to specific business functions of the systems including but not limited to: claims, eligibility, prior authorizations, recipient information and other data elements. Incumbents apply in-depth knowledge of Nevada Medicaid's program areas to define and implement solutions to identified problems. Analyze business processes, develop requirements and test system functionality to assess the accuracy and completion of application code. Monitor quality assurance for a variety of programs. Must be able to perceive and define cause and effect relationships in business processes and automated systems; work with computer programming staff analyzing information, problems, or practices to identify relevant concerns, patterns, tendencies and formulates logical conclusions. Analyze new and revised federal and State laws, regulations, and agency policies and interpret their effect on program areas; coordinate with other professional staff. Requires excellent verbal and written communication skills. This position requires limited supervision, incumbent performs a full range of journey level duties and may serve as a lead as assigned. A program is defined as any social welfare or health insurance program. This position is the technical bridge between program staff and Medicaid's fiscal agent and MMIS operations vendor(s). This position is pivotal in the change management process to ensure Division staff understands how to best achieve their program goals in the information system(s).Information Technology (IT) Business Analysts document, analyze, and recommend technical solutions to problems and participate in implementing, supporting, and documenting changes that lead to an improved operating environment.Essential QualificationsOne or more years of applicable experience as described in the job duties and graduation from high school or equivalent education. Additional Position Requirements:Experience in one or more of the following areas: health and human services; social welfare; health insurance; worker's compensation insurance; unemployment insurance; health information technology; or a related environment is required.Job DutiesApply recognized data processing concepts to business process plans and analyses.Develop work and/or data flow diagrams that illustrate and describe functional processes of the system.Document business and functional requirements for proposed projects.Review and document test results to assess the accuracy and completeness of application code.Monitor quality assurance.Research and evaluate computer hardware and software needs.Analyze business processes, propose improvements, and identify work processes that may be automated.Define potential benefits of proposed systems or deficiencies to be corrected in the existing system.Define and document data definitions and relationships to be used in the foundation of systems development.Develop procedural alternatives in the absence of properly operating software.Consult with stakeholders to determine business function and end-user requirements.Conduct alternative analyses and develop written requirements for proposed systems and applications.Train individuals in the use of the system and system software.Test systems functionality by preparing test plans and participating in quality assurance.Initiate system work requests.Develop bridging specifications to program areas that interact with processes and output.Consult with programmers regarding the technical requirements, logic, and deficiencies of programs.Perform related duties as assigned.Knowledge, Skills, and AbilitiesKnowledge of:Modern computer hardware and software; principles, practices, and procedures required for designing and implementing information system-based solutions; a variety of end-user tools and applications; sources of information and research techniques; problem-solving methods.Skill in:Testing and implementing computer systems changes.Analyzing information, problems, or practices to identify relevant concerns, patterns, tendencies, and relationships, and formulate logical conclusions.Writing concise, logical, grammatically correct analytical reports.Obtaining information, explaining policies and procedures, and persuading others to accept or adopt a specific opinion or action.Negotiating and exchanging ideas, information, and opinions with others to formulate policies and procedures and reach consensus.Organizing materials, information, and resources to optimize efficiency.Developing, analyzing, and interpreting program requirements.Interpersonal and communication, both verbal and written.Use and operation of office and job-related equipment and software.Ability to:Analyze problems of limited complexity; analyze data and reach logical conclusions.Maintain effective working relationships with others; write business correspondence; read and understand technical information.Perceive and define cause and effect relationships in business processes and automated systems; troubleshoot computer operating problems; analyze organizational and administrative programs, policies, and procedures and prepare plans for revision; apply program regulations, policies, and procedures and select alternative methods that affect the manner and speed with which program activities occur.Interpret and apply broad and ambiguous laws and regulations; compute ratios, rates, and percentages; decompose problems into constituent parts.Interview users to identify needs; make decisions on appropriate actions after reviewing alternatives.The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.Please send direct Inquiries or correspondence to the recruiter listed on this announcement.Benefits include:Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees' Benefits Program (PEBP).Vacation: Accrual of three weeks of annual leave each year.Sick Leave: Accrual of three weeks of sick leave each year.Holidays: 12 paid holidays per year.Retirement: Participation in the Nevada Public Employees Retirement System (PERS). Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may impact Social Security benefits, visit the SSA publication (Download PDF reader).Deferred Compensation: The State offers a voluntary Deferred Compensation Program.No Nevada state income tax.Public Service Loan Forgiveness: Eligible due to public sector employment.Longevity Payments Eligibility: Employees who have received a performance rating of "standard" or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.Additional benefits may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit. For more information, visit the Labor Relations Unit (LRU).For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF) (Download PDF reader).*** State Holidays The holiday schedule for State employees is established by the Legislature.The following are legal holidays:January 1.............................................. New Year's DayThird Monday in January.................. Martin Luther King, Jr.'s BirthdayThird Monday in February................ Washington's BirthdayLast Monday in May........................... Memorial DayJune 19................................................ Juneteenth DayJuly 4.................................................... Independence DayFirst Monday in September.............. Labor DayLast Friday in October....................... Nevada DayNovember 11........................................ Veterans' DayFourth Thursday in November........ Thanksgiving DayFriday following the Fourth Thursday in November...................... Family DayDecember 25........................................ Christmas DayWhen January 1, June 19, July 4, November 11, or December 25 falls on a Saturday, the preceding Friday is the observed legal holiday. If these days fall on Sunday, the following Monday is the observed holiday. Eligibility for holiday pay is covered by the provisions of NAC 284.255