Patient Services Specialist II - Primary Care & Urgent Care
Baylor Scott & White Health
About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values Are We serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary The Patient Services Specialist 2 provides administrative help in a physician's office, clinic, or other area. This role ensures high-quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones. May assist in training and mentoring junior Patient Services Specialists. Work Schedule: This position is scheduled for Sunday (8:30 AM - 5:00 PM) and Monday through Wednesday (6:30 AM - 6:00 PM). Candidates must be comfortable working independently during weekend coverage and supporting both primary care and urgent care operations in a fast-paced environment. Essential Functions Of The Role Assists patients and visitors by performing duties like check-in, check-out, scheduling, insurance verification, and answering phone inquiries. Arranges follow-up visits and referral appointments. Registers patients by collecting and verifying insurance information. Verifies patient demographics and enters changes into the computer system. Directs patients to appropriate waiting areas. Accepts payments for physician or clinic services following guidelines. Posts payments and enters charges using appropriate codes. Generates daily payment reports. Verifies cash drawer against the report. Provides accurate patient, medical, financial, or procedural information to patients or approved entities. Discusses financial arrangements with patients, as requested. Responds to routine escalated inquiries concerning services, hours of operation, etc. Ensures any patient complaints are handled appropriately. Aids with medical records duties by pulling charts for appointments, prescription refills, and other requests. Retrieves, transports, sorts, and files medical records. Copies medical records charts for patient transfers and referrals as requested. Helps in training, mentoring and providing help to junior staff as requested. Key Success Factors Excellent listening, social, and communication skills, both oral and written. Professional and respectful telephone etiquette. Ability to adjust communication style for different audiences. Caring listener, delicate, upbeat, optimistic, articulate, gracious, and tactful. Knowledge of patient registration procedures and documentation. Knowledge of medical insurance claims procedures and documentation. Needs to have thorough knowledge of the Out of Network process Skilled in the use of personal computers and related software applications. Skilled in preparing and maintaining patient records. Able to examine unpaid third-party claims and delinquent accounts to resolve appropriate follow-up actions to ensure payment. Able to mentor and train staff. Belonging Statement We believe that all people should feel welcomed, valued and supported. Qualifications EDUCATION - H.S. Diploma/GED Equivalent EXPERIENCE - 1 Year of Experience #J-18808-Ljbffr Baylor Scott & White Health
- Baylor Scott & White Health in Pflugerville, Texas, seeks a Patient Services Specialist 2 to provide administrative support in a physician office... ...and phone coverage to ensure high-quality patient-centered care. The position requires 1 year of experience and a high school...SuggestedWork at officeWeekend work
- ...Patient Services Specialist 1 Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor... ...assists patients to ensure high-quality, patient-centered care. Duties include patient relations, check-in and check-out,...SuggestedDaily paidWork at officeImmediate start
- ...Patient Services Specialist 1 Here at Baylor Scott & White Health we promote the well-being of all... ...ensure high-quality, patient-centered care. Duties include patient relations,... ...preferred. Previous medical office, urgent care, primary care, or healthcare customer service...SuggestedDaily paidWork at office
- Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or similar... ...phone inquiries to maintain high-quality, patient-centered care. Key tasks include patient registration, accurate data entry...SuggestedWork at office
- Baylor Scott & White Health is seeking a Patient Services Specialist I to provide administrative support in a physician office or clinic. The role... ...insurance verification to ensure high-quality, patient-centered care. The ideal candidate will assist with patient relations,...SuggestedWork at office
$21 per hour
Baylor Scott & White Institute for Rehabilitation in Austin, TX (Pflugerville) is seeking a Patient Service Specialist (PSS) - Float to support PRN coverage across multiple outpatient clinics in the area. The role requires travel to clinics, greeting patients, phones,...Hourly payRelief- Baylor Scott & White Institute for Rehabilitation in Austin, TX (Pflugerville area) seeks a Patient Service Specialist (PSS) - Float for PRN coverage. Hours vary Mon-Fri between 7am-7pm; travel to multiple outpatient clinics is required to cover Liberty Hill, Steiner,...Relief
$21 per hour
Baylor Scott & White Institute for Rehabilitation Austin, TX (Pflugerville) Patient Service Specialist (PSS) - Float Hours: vary M- F between 7am - 7pm PRN (as needed) North Austin Float Candidate will be required to travel to multiple outpatient clinics. Area of Coverage...Hourly payReliefWork at office- Baylor Scott & White Health is seeking a Patient Services Specialist 1 to support physician office operations in a fast-paced clinic environment.... ...accurate data entry to ensure high-quality, patient-centered care. Responsibilities include assisting with check-in/check-out...Work at office
- ...vary based upon position type and/or level.Job SummaryThe Patient Services Specialist 2 provides administrative help in a physician's office, clinic... ...area. This role ensures high-quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling...Daily paidWork at officeImmediate start
$15 per hour
...Overview Position: Patient Service Specialist Location: Spring, TX Type of Employment: Full-time Schedule: Weekdays (8am to 5pm) Compensation: Starting... ...t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room. Why...Full timeWork at officeWeekday workSelect Medical
Austin, TX1 day ago- ...Tuition Reimbursement, Child Care Assistance, Health & Fitness... ...Performs advanced Patient Service Coordinator functions and serves... ...information to patients and specialist offices in a timely manner.... ...Serves as a liaison between Primary Care and Specialty offices....Work at officeLocal areaMonday to FridayFlexible hoursShift work
Arc
Austin, TX2 days ago - ...based upon position type and/or level Job Summary The Patient Services Specialist 3 offers advanced administrative support in a physician's... ...area. This role ensures high-quality, patient-centered care. This senior position handles complex tasks and escalations...Work at officeImmediate start
- Baylor Scott & White Health in Round Rock, TX is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or... ...billing and records. The role emphasizes patient-centered care, courteous communication, and teamwork in a fast-paced environment...Work at office
- Select Medical in Spring, TX is seeking a Patient Service Specialist to greet patients, register them, and coordinate appointments at the outpatient physical therapy center. You will handle front desk duties, scheduling, and basic payer communications, contributing to...
- ...vary based upon position type and/or level. Job Summary The Patient Services Specialist 3 offers advanced administrative support in a physician's... ...other area. This role ensures high-quality, patient-centered care. This senior position handles complex tasks and escalations...Work at officeImmediate start
- Baylor Scott & White Health in Austin seeks a Patient Services Specialist 3 to provide advanced administrative support in a physician's office, clinic... .... This senior role ensures high-quality, patient-centered care and handles complex tasks and escalations. You will train...Work at office
- Austin Regional Clinic in Austin, TX seeks an experienced Patient Service Coordinator to support front desk operations, registration, scheduling, and billing workflows. You will handle patient check-in/check-out, collect demographics and insurance data, process referrals...
- Austin Regional Clinic is seeking a Patient Service Coordinator to support front desk operations, patient registration, scheduling, and insurance processing at our Austin locations. You will generate referrals, process authorizations, and ensure accurate charting in EPIC...Work at office
- Baylor Scott & White Health is seeking a Patient Services Specialist 3 to provide advanced administrative support in a physician's office, clinic,... ...related area. The role ensures high-quality, patient-centered care and serves as a backup supervisor when needed. The position...Work at office
- Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or similar... ...and phone communications to ensure quality, patient-centered care. Responsibilities include collecting insurance information,...Work at office
$18 - $25 per hour
Patient Service Specialist - Medical Front Office Baylor Scott & White Institute for Rehabilitation Austin, TX (North Austin clinic) Hours: Monday... ...level Employment type Full‑time Job function Health Care Provider Industries Hospitals and Health Care #J-18808-Ljbffr...Hourly payFull timeWork at officeMonday to Friday$15.75 per hour
Lone Star Circle of Care is seeking Remote Call Center Patient Service Representatives to handle patient interactions from a Texas-based remote setting. The role starts at $15.75 per hour for non-bilingual English speakers and up to $16.00 per hour for bilingual English...Remote jobHourly pay- Job Summary The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic, or other area... ...assists patients to ensure high-quality, patient-centered care. Duties include patient relations, check-in and check-out,...Daily paidWork at officeImmediate start
$18 - $25 per hour
A healthcare provider in Austin, TX is seeking a Patient Service Specialist to coordinate patient appointments, verify insurance, and provide excellent customer service. The ideal candidate has a high school diploma and customer service experience. This full-time entry...Hourly payFull time- Baylor Scott & White Health is seeking a skilled Patient Services Specialist 3 to provide advanced administrative support in a physician’s office or clinic. The role ensures patient-centered care, handles complex tasks, and may train staff and serve as backup supervisor...Work at office
- Heart Hospital of Austin seeks a Food Service Associate II to support patient meal delivery, tray assembly, and sanitation on the dietary team. Under supervision of a Registered Dietitian, you will prepare, portion and serve meals and assist with late trays while maintaining...
- Baylor Scott & White Health in Round Rock, TX is seeking a Patient Services Specialist 1 to provide essential administrative support in a physician... ..., payments, and data entry with a focus on compassionate care and efficient patient flow in a busy practice. #J-18808-Ljbffr...Work at office
- Baylor Scott & White Health in Texas seeks a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or similar... ...and phone support to ensure high-quality, patient-centered care. Duties include collecting insurance details, directing...Work at office
- ...Float Patient Service Representative PRN Looking to elevate your career? Join us! Work Location: Different facilities within Austin (North... ...to Solis Mammography by providing outstanding patient care and maintaining the flow of the center, the Patient Service...ReliefWork at officeShift work
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