Epic Application Analyst Hospital Billing

Support innovation. Strengthen data integrity. Advance healthcare operations.

At University Health, we are committed to delivering exceptional patient care while advancing the systems that support it. As a leading academic health system and one of the region's most trusted healthcare providers, we are expanding our technology and revenue cycle capabilities to support our growing network-including new community hospitals across San Antonio.

We are seeking a driven and detail-oriented Epic Application Analyst (Hospital Billing) to support key Hospital Billing workflows within our Epic platform. This is an excellent opportunity for an emerging analyst to build expertise in healthcare IT while contributing to meaningful system improvements that directly impact revenue integrity, compliance, and operational efficiency.

POSITION SUMMARY

The Epic Application Analyst supports the design, build, testing, validation, maintenance, and ongoing optimization of Hospital Billing (HB) applications within the Revenue Cycle. Working under the guidance of senior analysts and team leaders, this role assists with system configuration, troubleshooting, and end-user support to ensure effective and compliant use of the Epic platform in alignment with departmental and University Health policies.

The analyst collaborates with interdisciplinary teams and gains exposure to financial, clinical, and operational workflows related to hospital charge capture, coding, billing, claims processing, and reimbursement . This role contributes to system enhancements, workflow efficiency, and user experience improvements. Success in this position requires a self-motivated individual with strong communication and interpersonal skills and the ability to thrive in a team-oriented environment.

Epic application focus: Resolute Hospital Billing
Work location: Onsite in San Antonio, TX

Why Join University Health?

• Be part of a mission-driven organization serving our community for over 100 years
• Support a rapidly expanding health system, including new state-of-the-art community hospitals
• Work alongside experienced Epic analysts and revenue cycle leaders
• Gain hands-on experience with Hospital Billing workflows, claims processing, reimbursement, and compliance
• Grow your career in a collaborative environment focused on innovation and continuous improvement

What You'll Do

• Support Hospital Billing Epic applications through build, testing, and optimization efforts
• Assist with system configuration, upgrades, and enhancements
• Troubleshoot issues and provide end-user support to ensure efficient system utilization
• Collaborate with revenue cycle, coding, and operational teams to improve hospital billing workflows
• Contribute to initiatives that enhance revenue integrity, data accuracy, and regulatory compliance

EDUCATION / EXPERIENCE

• A bachelor's degree in information technology or a related field is required
• Experience in a healthcare or revenue cycle setting is preferred but not required
• Relevant work experience may be considered in place of formal education
• Candidates must successfully pass the Epic pre-assessment test in lieu of holding an Epic certification
• An Epic Certification in Hospital Billing must be obtained within the first 90 days of employment

What You Bring

• Interest in Hospital Billing, revenue cycle operations, and healthcare technology systems
• Strong analytical thinking and problem-solving skills
• Ability to communicate effectively with both technical and non-technical stakeholders
• A collaborative mindset with a focus on continuous learning and improvement

Make an Impact

At University Health, your work behind the scenes helps ensure accurate billing, compliant processes, and seamless system functionality-ultimately supporting financial sustainability and better outcomes for our patients and providers.