Product Owner

Product Owner

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Responsibilities

The Product Owner owns the executable Salesforce backlog and manages delivery scope across CRM, Financial Services Cloud, Data Cloud, Marketing Cloud, and related platform capabilities. Reporting to the Technology Platform Manager, this role translates approved business priorities into buildable, testable, supportable platform work.

Old National's Salesforce team runs on a product operating model — an empowered product team in which the Product Owner owns the problem end-to-end, from discovery through delivery. This means the PO owns requirements, acceptance criteria, and analysis directly rather than handing those to a separate business-analyst function — a deliberate departure from a role-per-function delivery model. Candidates should expect to own the whole problem, not a single stage of it.

The Product Owner does not replace the Business Product Manager. The Business Product Manager owns business value, adoption, and roadmap priorities; the Product Owner owns backlog execution, delivery sequencing, and release readiness within Technology. Success in this role depends on strong facilitation, clear requirements, and disciplined tradeoff decisions across priority, capacity, risk, and dependencies.

Salary Range: $77,900/yr - $153,000/yr plus bonus. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.

Key Accountabilities

• Salesforce product backlog structure and hygiene.
• Intake refinement with the Business Product Manager and business stakeholders.
• Story sequencing and sprint scope.
• User-story readiness and acceptance-criteria quality.
• Requirements elicitation, and process mapping and gap analysis (may be delegated to the Business Analyst when staffed).
• Delivery tradeoffs across priority, risk, and dependencies.
• Coordination with admins, developers, architects, QA, release, Data Cloud, Marketing Cloud, and analytics resources.
• Dependency tracking across Data, Integration, Security, Risk, and Compliance.
• UAT coordination and authorship of acceptance/test scenarios.
• Delivering audit and remediation findings (internal and 2nd-line) through the backlog, sequencing the work and driving it to done (the Manager owns closure accountability to the auditors).
• Defining and tracking outcome-level success metrics for delivered work.
• Release readiness, release notes, and business sign-off coordination.
• Escalation of unclear requirements, scope conflicts, and delivery risks.
• Other duties as assigned.

Qualifications and Education Requirements

• 3+ years as a Product Owner, Business Analyst, or equivalent on a Salesforce or enterprise SaaS platform.
• Strong understanding of Salesforce capabilities and common business use cases (Sales Cloud, Service Cloud / FSC, Data Cloud, Marketing Cloud).
• Demonstrated ability to write clear requirements and manage a backlog.
• Excellent stakeholder management and facilitation skills.
• Preferred: Salesforce Administrator certification.
• Preferred: Salesforce Certified Business Analyst certification (the PO owns the BA function as a permanent baseline).
• Preferred: Agile/Scrum certification (CSPO or equivalent).
• Preferred: experience with backlog tooling (Jira, Azure DevOps).

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

We are Old National Bank. Join our team!