VP/Head of Department - Product

Job Description

About Platform Services

The energy transition has moved past the technology-proving phase. Today, the defining challenge is orchestrating millions of distributed energy assets reliably, securely, and at the pace the grid demands.

Platform Services is the digital growth engine for DNV Energy Systems North America, built on a fundamental conviction: the grid doesn't need more hardware. It needs better intelligence.

Our mission is to bridge infrastructure complexity with commercial execution by delivering secure, AI-native SaaS platforms that turn digital ambition into operational reality for Tier-1 utilities and energy operators.

Our vision is to unify the fragmented legacy architectures of utility program operations into a single, modern data model building the operational nervous system that accelerates the path to decarbonization. As we scale to support 4x customer-account growth over the next three years, this is one of the most consequential platform-engineering challenges in the energy sector.

About the role

The VP/Head of Department-Product is the integrator at the heart of Platform Services. You own the integrated platform roadmap and customer experience across the eTRACK+ portfolio including AI-enabled features. You decide what Platform Services builds, in what sequence, packaged how, and priced how. You close the loop between customer signals from Commercial, AI capabilities from Enterprise AI, and engineering execution from Engineering .

This is a product leadership role with three center-of-gravity responsibilities: leading the platform-and-modules repositioning that converts a multi-product portfolio into a unified platform; launching the AI tier as the company's most defensible commercial differentiator; and translating the broader trends reshaping utility operations into scalable product strategy.

This role requires collaboration across multiple time zones, including both India and U.S. time zones.

This role is based at our DNV office in Houston, TX; Oakland, CA; Austin, TX; Dallas, TX; Medford, MA; New York, NY; Seattle, WA; Chalfont, PA; Des Moines, IA; Detroit, MI; Madison, WI; Phoenix, AZ; Portland, OR, presenting a dynamic hybrid schedule where employees will typically spend three (3) days per week working from either a DNV office or client location/site. Further details regarding role-specific requirements will be shared during the interview process.

The position may also be considered at other DNV offices within the continental U.S.

What you'll do

Strategic platform leadership

• Own the integrated eTRACK+ roadmap including AI-enabled features. Decide what gets built, in what sequence, with what tier positioning.
• Lead the platform-and-modules repositioning convert the current portfolio into one unified platform with capability modules customers can adopt over time.
• Translate utility industry transformation trends DER proliferation, grid digitization, AI-driven program operations, decarbonization mandates, IRA-funded electrification into scalable product and market strategy for Tier-1 utility customers.
• Align Platform Services' direction with Energy Systems' broader digital strategy and DNV's global priorities.
• Leads and develops the department team by setting clear expectations, coaching for high performance, managing workloads, and fostering a positive, inclusive culture that supports growth and accountability.

Customer value, adoption, and the AI tier

• Own platform packaging, pricing, and tier strategy across all modules including the AI tier as a packaging and pricing decision built on AI capabilities developed by Enterprise AI.
• Develop the customer adoption and value model with structured feedback loops from customers, usage analytics, and domain experts.
• Operate the Model C boundary with Enterprise AI: AI owns what's built; Product owns how it's packaged, priced, and integrated into the customer experience.
• Equip Commercial, Customer Success, and Pre-Sales teams with enablement materials, training, and product narratives that drive consistent, confident deployment.

Commercialization and market positioning

• Define commercial models pricing, licensing, packaging, partnership structures that support sustainable growth across the 2-3x revenue growth trajectory.
• Partner with Commercial on go-to-market execution, anchor account expansion, and converting fast-growing accounts into multi-year platform commitments.
• Drive analyst engagement on product narrative and category positioning.
• Represent DNV's digital direction in strategic customer engagements, partnerships, and industry forums.

Product discipline and outcomes

• Own the win-loss program across all deals structured customer interviews, quarterly synthesis, roadmap implications.
• Run product analytics and the discipline that ties roadmap decisions to customer outcomes (NRR, attach rate, win rate).
• Lead alignment of product-related innovation across Energy Systems to ensure cohesive digital strategy and shared innovation foundations.

KPI priorities

• Deliver platform-and-modules repositioning, with refreshed pricing framework
• Launch AI tier with published pricing packaging and pricing owned by Product, capabilities built by AI, sold by Commercial.
• Deliver consolidated product roadmap across multiple solutions
• Reach 25%+ AI tier attach rate on new deals
• Win-loss program operational across all $500K+ deals; quarterly synthesis driving roadmap decisions.

Responsibilities

What we offer

• Generous paid time off (vacation, sick days, company holidays, personal days)
• Multiple Medical and Dental benefit plans to choose from, Vision benefits
• Spending accounts - FSA, Dependent Care, Commuter Benefits, company-seeded HSA
• Employer-paid, therapist-led, virtual care services through Talkspace
• 401(k) with company match
• Company provided life insurance, short-term, and long-term disability benefits
• Education reimbursement program
• Flexible work schedule with hybrid opportunities
• Charitable Matched Giving and Volunteer Rewards through our Impact Program
• Volunteer time off (VTO) paid by the company
• Career advancement opportunities

**Benefits vary based on position, tenure, location, and employee election**

For California, Washington, New York, Washington, D.C., Illinois, and Maryland: DNV provides a reasonable range of compensation for this role. The actual compensation is influenced by a wide array of factors, including but not limited to skill set, level of experience, and specific location. For the states of California, Washington, New York, Washington, D.C., Illinois, and Maryland only, the starting pay range for this role is $175,000- $250,000.

DNV is a proud equal opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. US applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment Department (View email address on click.appcast.io). Information received relating to accommodation will be addressed confidentially.


For more information

Qualifications

What Is Required

• Bachelor's degree required, or an equivalent combination of education and 15+ years of progressive, relevant experience.
• 10+ years of SaaS product leadership, with at least 4 years at VP Product or Head of Product level.
• Has run a multi-disciplinary product organization (Product Management, UX, Product Analytics, Product Marketing) at scale knows how to lead these as four distinct disciplines.
• Has personally owned a SaaS product roadmap at $20M+ ARR (Annual Recurring Revenue) scale, with demonstrated outcomes on win rate, NRR (Net Revenue Retention).
• Experience working with SaaS products in the utility, energy, or other regulated industries.
• Demonstrated ability to collaborate effectively with global teams across multiple time zones.
• Pricing and packaging discipline has launched at least one pricing tier or commercial repackaging at a prior SaaS role. Can explain the pricing decisions, not just describe them.
• AI fluency sufficient to make good packaging and pricing decisions about AI-enabled features.
• Has worked through a roadmap-versus-deal trade-off conversation with a Commercial leader knows how to balance long-term platform investment with short-term revenue pressure.
• Strong customer-facing executive presence and influencing skills in matrixed, cross-functional, multi-geography organizations.
• Strong written and verbal English communication skills.
• We conduct pre-employment drug and background screening.

What Is Preferred

• Has launched and priced an AI capability tier at a prior SaaS role.
• Existing analyst relationships (Gartner, Forrester, GTM Research, Wood Mackenzie).
• Win-loss program leadership has owned a structured win-loss interview program at a prior SaaS company.
• Familiarity with utility transformation themes DER orchestration, grid digitization, IRA-funded electrification, regulated program operations.
• Experience integrating advanced analytics or AI into digital products responsibly and at scale.

*Immigration-related employment benefits, for example visa sponsorship, are not available for this position*

About Us

About Energy Systems

We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry.