Manager, Clinical Operations

Essential Functions Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work, assessing performance and guiding professional development, rewarding and disciplining employees, and addressing employee relations issues and resolving problems. Participate in the selection for hiring new employees by conducting candidate review and participating in the interviewing process. Ensure that new employees are properly onboarded and trained. Ensure that staff has the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and training experiences, as applicable. Participate in the allocation of resources to clinical research projects by assigning staff to clinical studies based on their experience and training. Manage the quality of assigned staff’s clinical work through regular review and evaluation of work product. Identify quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff. Ensure that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by clinical operations management. May collaborate with other clinical teams and other functional leadership to manage project related challenges and to achieve exemplary customer service. Participate in corporate or organizational departmental quality or process improvement initiatives. Qualifications Bachelor’s Degree in scientific discipline or health care preferred. Prior clinical trial experience including experience in a management/leadership capacity or equivalent combination of education, training and experience. In-depth knowledge of applicable clinical research regulatory requirements (i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines). Good leadership skills. Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint. Written and verbal communication skills including good command of English. Excellent organizational and problem solving skills. Effective time management skills and ability to manage competing priorities. Ability to establish and maintain effective working relationships with coworkers, managers, and clients. Compensation and Benefits The potential base pay range for this role, when annualized, is $86,500.00 - $216,000.00. The actual base pay offered may vary based on a number of factors including job‐related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part‑time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. Equal Opportunity Employer IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. #J-18808-Ljbffr