IT Support Specialist

Stevens Industries

Job Type

Full-time

Description

BASIC FUNCTIONS:

Are you someone who enjoys solving problems, helping others, and working with technology? We're looking for a motivated individual to join our team in a support-focused help desk role . This position is perfect for someone who thrives in a collaborative environment but can also work independently to get things done.

As part of our help desk team , you'll be the first line of support for end users-resolving tickets, maintaining documentation, and assisting with IT projects. You'll also work closely with our Network and System Administrators to ensure smooth operations across the organization.

ESSENTIAL FUNCTIONS:

Respond to and resolve end user support tickets

Set up new user accounts and hardware

Troubleshoot hardware and software issues

Escalate complex issues when needed

Maintain internal help documentation and procedures

Keep service records for hardware up to date

Assist with IT projects as time permits

Be a key part of our help desk support system

Requirements

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Computer Hardware
Windows 10/11
Windows Server
Networking fundamentals
PowerShell
Active Directory
Office 365

Apply

Vacancy posted 6 hours ago

Similar jobs that could be interesting for youBased on the IT Support Specialist in Strasburg, IL vacancy

IT Support Specialist
...We're looking for a motivated individual to join our team in a support-focused help desk role . This position is perfect for someone who... ...tickets, maintaining documentation, and assisting with IT projects. You'll also work closely with our Network and System Administrators...
Suggested
Full time
Work at office
Stevens Industries
Mode, IL
5 hours ago
Mobile Testing Technician
...in electrical power, natural gas, and broadband services. Our team delivers end-to-end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of...
Suggested
Full time
Shift work
Weekend work
Afternoon shift
Sonepar Group
Shelbyville, IL
1 day ago
Parts Specialist
$15 - $20 per hour
...Parts Specialist Compensation Pay Range: $15.00 - $20.00 The actual hourly rate will equal or exceed the required minimum wage applicable... ...with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual...
Suggested
Hourly pay
Minimum wage
Local area
Flexible hours
O'Reilly Auto Parts
Shelbyville, IL
1 day ago
Mobile Testing Technician
...in electrical power, natural gas, and broadband services. Our team delivers end‑to‑end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of...
Suggested
Temporary work
Local area
Flexible hours
Shift work
Weekend work
Afternoon shift
Irby Utilities
Shelbyville, IL
1 day ago
Seasonal Office Ops & Tech Specialist
H&R Block is looking for a Seasonal Operations Technical Specialist located in Shelbyville, Illinois. In this role, you will support tax offices related to their operational readiness, ensuring they are equipped, functional, and compliant with brand standards. Your primary...
Suggested
Seasonal work
Work at office
Relocation
H&R Block
Shelbyville, IL
12 hours ago
Crop Specialist
Crop Specialist - South Central FS, Inc. - Stewardson, IL Company: South Central FS City:... ...where the patron or supervisor request it to be placed. Must have the ability to... ...computer programs. We are dedicated to supporting the long-term financial well-being of our...
For contractors
Local area
Night shift
FS System
Stewardson, IL
2 days ago
Crop Specialist: Precision Farming Outside Sales
FS System in Stewardson, IL, is seeking a Crop Specialist to drive profitable sales within the assigned territory. This role entails cold calling, marketing, and ensuring customer satisfaction by providing agronomic products and recommendations. The ideal candidate will...
FS System
Stewardson, IL
2 days ago
Millwork Specialist
...lasting, something you can point to and say, “I made that”! If so, we want you on our team. We're looking for a “Custom Millwork Specialist” who's ready to bring skill, creativity, and precision to every project. This isn't assembly-line work this is hands-on...
Full time
Seasonal work
Stevens Industries
Strasburg, IL
23 minutes ago
Broadband Member Engagement Specialist
...Job Description Job Description Broadband Member Engagement Specialist Shelby Electric Cooperative (SEC) is seeking qualified... ...routing of installation and repair work assigned. # Technical support and troubleshooting of equipment for members and installers....
Full time
Work at office
Monday to Friday
Shelby Electric Coop
Shelbyville, IL
23 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Support Specialist. Be the first to apply!