Administrative Assistant

Join the Robson Family of Companies

For over 50 years, Robson Communities has been a recognized leader in developing award-winning active adult communities throughout Arizona and Texas. Our legacy is built on a foundation of quality, innovation, and delivering exceptional lifestyle experiences for 55+ homeowners. We create thoughtfully designed homes and resort-style neighborhoods that foster comfort, connection, and vibrant living.

The following information aims to provide potential candidates with a better understanding of the requirements for this role.

As part of the Robson family of companies—a diverse, family-owned group headquartered in Arizona—we offer a wide range of services spanning development, construction, mortgage, publishing, and both residential and commercial leasing. Our experienced executive team is dedicated to excellence, stability, and strategic growth, creating an environment where collaboration and forward thinking drive success.

We're passionate about shaping communities people are proud to call home. If you're detail-oriented, proactive, and driven to make a difference, we'd love to have you on our team.

Enjoy Exceptional Benefits

At Robson, we believe in taking care of our people. We offer a comprehensive benefits package that includes:

• Competitive compensation
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Employee wellness programs
• Career development opportunities
• A supportive, team-oriented work culture

Now Hiring: Construction Technology Coordinator - BuildPro Specialist

We are seeking an experienced, technology-savvy Construction Technology Coordinator to support our residential construction and purchasing operations. This position is ideal for someone with strong experience using Hyphen Solutions BuildPro who enjoys solving problems, improving processes, training others, and ensuring construction technology systems operate efficiently.

This is not a traditional administrative position. You will serve as a key resource for construction technology, working across multiple departments and communities to improve system performance, accuracy, and consistency.

What You'll Do

Construction Technology & System Administration

• Serve as a primary resource for Hyphen Solutions software, including BuildPro and related construction applications.
• Manage user access, system settings, construction scheduling templates, electronic purchase order (EPO) reason codes, and other system configurations.
• Troubleshoot system errors, integration issues, data discrepancies, and user-related problems.
• Coordinate with IT, accounting, purchasing, design, construction, and outside vendors to resolve technical and operational issues.
• Participate in software user groups, evaluate new modules, test upgrades, and communicate system enhancements.
• Identify opportunities to improve construction technology workflows and system utilization.

Training & Cross-Functional Support

• Provide ongoing BuildPro training and technical support to construction coordinators, internal employees, and subcontractors.
• Lead monthly virtual training and coordination meetings with construction administrative teams.
• Conduct periodic in-person training sessions at Robson communities.
• Develop and maintain training manuals, user guides, and reference materials.
• Establish consistent system procedures and best practices across communities.
• Identify training needs and provide recommendations to construction leadership.

Construction, Purchasing & Accounting Coordination

• Support construction and purchasing departments with system-related processes and documentation.
• Troubleshoot purchase order discrepancies, contract progression issues, account codes, option codes, and billing reconciliation questions.
• Coordinate with internal departments to ensure construction and purchasing information is accurate.
• Assist in resolving software integration errors and improving communication between systems.

Reporting & Process Improvement

• Develop, maintain, and analyze construction technology reports and operational metrics.
• Prepare weekly, monthly, quarterly, and annual reporting as needed.
• Support warranty reporting and related accounting and insurance requirements.
• Evaluate system functionality, recommend improvements, and assist with implementation.
• Work with construction leadership to identify opportunities to streamline processes and improve efficiency.

Construction Leadership Support

• Provide administrative and project support to the Director of Construction – Residential.
• Coordinate special projects involving construction technology, systems, and operational improvements.
• Visit construction communities periodically to provide training, gather feedback, and support field teams.

What We're Looking For

Required Qualifications

• Minimum of 1 years of experience in residential construction, homebuilding operations, construction technology, or a closely related field
• Hands-on experience with Hyphen Solutions software , preferably BuildPro.
• Strong understanding of residential construction operations, scheduling, purchasing, and subcontractor coordination.
• Experience troubleshooting construction software issues and supporting end users.
• Ability to train employees, explain technical processes, and develop user documentation.
• Strong Microsoft Office skills, particularly Excel, Word, and PowerPoint.
• Excellent analytical, problem-solving, organizational, and communication skills.
• Ability to work independently, manage multiple priorities, and collaborate across departments.
• Ability to travel periodically to Robson construction communities.

Preferred Qualifications

• Bachelor's degree in business, construction management, information systems, or a related field.
• Advanced BuildPro experience, including system configuration, reporting, scheduling templates, and user administration.
• Experience testing software upgrades and supporting system implementations.
• Familiarity with construction purchasing, accounting integrations, and reconciliation processes.
• Experience supporting multiple residential construction communities or divisions.
• Experience conducting group training and developing standardized procedures.

The Ideal Candidate

You're the person everyone turns to when there's a BuildPro question or a construction technology issue that needs to be resolved.

You understand how residential construction operations work, but you also enjoy the technical side of the business. You can identify why a system isn't working correctly, coordinate the right people to resolve the issue, and help prevent the problem from happening again.

You're equally comfortable troubleshooting software, analyzing reports, training a group of employees, or working with construction leadership to improve processes.

Most importantly, you take ownership, communicate effectively, and enjoy making complex processes simpler and more efficient. xhyhwjd

EEO: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

*Full-Time employees are offered a comprehensive and competitive benefits package including medical, dental, vision, company paid life insurance; paid sick, vacation and holidays; and 401(k) plan with a company match.