Manager, Case Management

Care Management Director

Responsible and accountable for providing overall leadership and management of care management throughout the hospital. Responsible for directing the activities of care coordination team to assure patient needs are met. Demonstrates the ability to assess, plan, implement and evaluate the care of patients of the following ages: pediatric, adolescent, adult, geriatric so as to treat the patients' human responses through integration of the physical, psychological, sociocultural, and spiritual dimensions of healing. Directs appropriate utilization of resources and achievement of clinical and financial outcomes. Responsibilities include daily operations of care management to hospital units, management and coordination of Behavioral Health services for SJHS Sonoma County, oversight of transitional care/CARE Network post-acute program and staff, participation and implementation of Population Health/Clinical programs and objectives throughout continuum of care, annual review/revision of Care Management/CARE Network Department Policy and Procedure Manuals, input regarding annual budget and ensures budgetary compliance on a monthly and annual basis, responsibility for departmental compliance and interdisciplinary compliance with all JCAHO, Title XXII, and federal regulations, management human resources issues including progressive disciplinary actions when necessary, oversees staffing and scheduling, orientation, training, supervision, and evaluation of Care Management and Population Health/Clinical personnel, ensures patient, employee, physician and customer satisfaction, develops and promotes effective communication, sets and submits measurable, achievable dept goals, sets expectations, develop plans, and manages the process to assess, improve, and maintain the quality of the organization's governance, management, clinical and support activities. Additional responsibilities include assisting the Director of Care Management in special projects and performing other duties as assigned.

Care Navigators On Demand