Director of Resident Services, Senior Living

• Starting pay is $38/ hour, may go higher based on experience.
• This is a full-time position with a Monday- Friday 9:00am-5:00pm schedule; some weekends are required (MOD rotation).

How We Work Working at Artis Senior Living, you'll play an integral role on a dynamic team helping people living with dementia achieve the essential human needs of purpose, belonging and joy by building a bridge between their lifelong identity and present daily life - we call this act of service "Honoring Yesterday & Celebrating Today." We like to think that Artis associates are the most thoughtful people on the planet, so in return - they deserve to feel safe, supported, and inspired to grow. We truly look forward to you being part of the Artis family! We are proud to be a Great Place to Work Certified company. How We Support You

• Competitive Medical, Dental and Vision plans
• Paid holidays
• 3 weeks PTO first year
• 401k plan with employer match
• Tuition Reimbursement

How You'll Contribute At Artis Senior Living, we’re honored to serve families in our vibrant and welcoming communities, and we’re looking for a Director of Community Integration ready to lead with heart. The Director of Community Integration (DCI) is a special role unique to Artis. The DCI plays an important role as the leader and resident ambassador stewarding resident orientation and transition, acting as a bridge between cross functional teams aligning care plan and service delivery to residents’ needs and interests. The Director also leads weekly and monthly family communication ensuring families are frequently informed and engaged about resident wellbeing. This role also plays a leadership role in associate orientation, ongoing dementia specific staff training, participates in sales outreach, and supports the Executive Director in ensuring Artis’s recognition program is delivered. As a Director of Community Integration, you’ll lead and contribute across several key areas:

RESIDENT ONBOARDING

• Lead resident orientation and transition by scheduling, coordinating, and facilitating family, resident, and associate communication and integration of resident into Artis community for first 30 days.
• Conducts and leads move in process of new residents, (including completing all forms, entering all admission data into computer, and documenting their social and ADL needs.
• Spearhead the Resident Profile information gathering with families and shares resident profile information in Artis’s systems and ensures staff knowledge at daily stand ups and cross functionally with all department leaders, including changes to profiles
• Work daily with the Director of Health and Wellness (DHW), in the development of Resident Care and Service plans, ensuring each plan best supports the overall well-being of resident needs and engages cross functional support.
• Collaborate with DLE and families to coordinate move-in activities and ensure a smooth transition for each resident; work daily with Director of Life Enrichment to review the program offerings and calendar monthly to ensure resident interests and care plan needs are incorporated.
• Partner with the Director of Culinary Services to ensure resident interests and care plan needs are incorporated.

ASSOCIATE ONBOARDING + ONGOING TRAINING

• Schedule, coordinate, and facilitate Team Member Orientation for all new hires.
• Participate in the recruiting and interviewing process of key staff, as directed by Executive Director.
• Performs Monthly All Staff Training on Dementia Specific Learnings and Service Delivery.

ASSOCIATE RECOGNITION

• Manage the Positive Partner recognition program. Promote awareness and participation in the monthly and annual nomination process. Oversee the selection process and ensure the monthly finalist receives personalized recognition.
• Prepare and manage the annual budget for Positive Partnership programs (i.e., recognition programs, training, monthly Positive Partner program).
• Complete and submit the Positive Partner of the Year applications.
• Work with DLE to ensure monthly Positive Partner recognition in social media.

FAMILY COMMUNICATION

• Communicate with families at least once per month.
• Maintain effective communications with residents, families, and providers when out on leave of absence. Assist facility with discharge planning as needed.
• Visit resident in rehab and/or SNF to assist with transition back to Artis and communicate with families.
• Lead weekly and Family Communication Efforts and creation of monthly printed/emailable newsletter.
• Ensure that VoiceFriend has up to date family contacts (upon move-in and move out)

SENIOR CARE THOUGHT LEADERSHIP

• Promote The Artis Way philosophy and values.
• Observe community policies and procedures regarding resident and team member safety, attendance, timeliness, house rules, teamwork, and resident service.
• Lead Monthly Support Groups for families and caregivers.
• Maintain professionalism and resident confidentiality at all times.
• Maintain networks with external organizations that specialize in memory impairment issues to stay up to date on current trends in research, treatment, and evidence-based best practices.
• Partner with the Director of Sales and Marketing to assist in the development of and continued engagement of relationships with referral sources. Participate in monthly sales presentations, speaking engagements, and sales calls.
• Attend continuing education opportunities through webinars, local and state conferences, and CEU programs.
• Adhere to all Infection Prevention, OSHA, fire, and safety regulations at all times, to ensure the safety and well-being of all community residents.
• Perform all other duties as requested.

How You'll Succeed

• Bachelor’s degree or higher in Nursing, Social Work, Psychology, or Gerontology preferred.
• 3 or more years of experience working in healthcare environments.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Candidate Safety Notice: Artis Senior Living communicates with candidates only through official channels using our company name and verified email domains. Candidates should be cautious of communications from personal email accounts or addresses that do not clearly identify Artis Senior Living. In addition, Artis Senior Living will never ask candidates to pay application fees, purchase equipment, send gift cards, transfer funds, provide banking information, or share other financial information as part of the application or interview process. If you receive communication from an unverified source or are unsure whether a communication is legitimate, please apply or contact us directly through our official careers site.