Assistant Starbucks Manager
Tom Thumb Supermarket
Assistant Starbucks Manager
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.
Position Summary The Assistant Starbucks Manager supports the Starbucks Manager in overseeing daily department operations while delivering a consistent, high-quality customer experience. This position helps lead and develop associates, maintain product quality and presentation standards, ensure food safety and sanitation requirements are followed, and support efficient department operations.
Key Responsibilities
- Assist with overseeing daily Starbucks operations and maintaining a welcoming, customer-focused environment.
- Prepare and serve beverages and food items according to established recipes, procedures, and quality standards.
- Provide friendly, efficient, and professional service to customers.
- Help coordinate daily associate assignments, breaks, and workflow based on business needs.
- Train, coach, and provide day-to-day direction to department associates.
- Ensure proper procedures are followed for beverage preparation, product handling, equipment use, and customer service.
- Monitor product quality, freshness, availability, and presentation throughout the shift.
- Maintain appropriate inventory levels and assist with ordering, receiving, stocking, and rotating merchandise and supplies.
- Help minimize product loss and waste through proper production planning, rotation, and inventory practices.
- Maintain clean, organized, and properly stocked service counters, preparation areas, storage areas, and equipment.
- Ensure food safety, sanitation, temperature control, and personal hygiene standards are consistently followed.
- Assist with opening and closing procedures as assigned.
- Monitor department conditions and respond to operational or customer service concerns.
- Assist customers with questions, special requests, and service issues in a professional manner.
- Support department sales, productivity, service, and operational goals.
- Ensure associates follow company policies, safety procedures, and loss prevention practices.
- Communicate department needs, staffing concerns, equipment issues, and operational challenges to the Starbucks Manager or store leadership.
- Perform additional department responsibilities as assigned based on business needs.
Leadership Responsibilities
- Provide daily direction and support to Starbucks associates.
- Lead by example by demonstrating excellent customer service, teamwork, professionalism, and urgency.
- Assist with training new associates on department procedures, product preparation, sanitation, and customer service expectations.
- Coach associates to improve performance, efficiency, product quality, and customer engagement.
- Help maintain a positive and productive work environment.
- Communicate department priorities and expectations clearly to the team.
- Support the Starbucks Manager with department planning and daily operational decisions.
- Take an active leadership role in department operations when the Starbucks Manager is unavailable.
Qualifications
- Strong customer service and leadership skills.
- Effective communication, coaching, and problem-solving abilities.
- Strong organizational and time-management skills.
- Ability to prioritize responsibilities in a fast-paced environment.
- Ability to work effectively both independently and as part of a team.
- Attention to detail and commitment to product quality and presentation.
- Ability to learn beverage recipes, preparation procedures, equipment operation, and department standards.
- Dependable attendance and punctuality.
- Previous retail, food service, coffee shop, or leadership experience is preferred.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to bend, reach, lift, carry, push, pull, and perform repetitive movements throughout the shift.
- Ability to safely lift and move products, supplies, and equipment as required.
- Ability to work around hot equipment, refrigerated products, and varying temperatures.
- Ability to perform frequent beverage and food preparation tasks in a fast-paced environment.
Work Environment
The Assistant Starbucks Manager works primarily within the Starbucks department while interacting frequently with customers, associates, vendors, and store leadership. The position requires balancing hands-on beverage and food preparation with customer service, associate leadership, sanitation, inventory, and daily operational responsibilities.
We also provide a variety of benefits including:
- Competitive wages paid weekly
- Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
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