Restaurant Server

Job Description

Job Description

We are looking for Part-time AM & PM servers with at least 2 years of fine dining experience to work in our Fountain Grille Restaurant.

JOB SUMMARY :

Provide guests? in the cafe with the highest standards of food & beverage service. At all times the server must wear a spotless uniform, proper grooming and all long hair must be worn off the face. Every effort should be directed toward the guests? satisfaction and comfort.

DUTIES & RESPONSIBILITIES :

• Receive station assignments from on duty supervisor and inquire as to any special instructions.

• Servers must be fully dressed in appropriate uniform before shift begins.

• Must know and fully understand the menu. Before the start of each meal period become knowledgeable of any specials. This would include ingredients and how entree is prepared.

• Serve all food & beverage orders promptly. Examine your order before you leave the kitchen. Be certain all guests? special instructions have been fulfilled.

• Make sure all related items needed to serve that course are in place or remove items when they are not being used. For example:

1. If guest does not have soup - remove soup spoon
2. Make sure place setting is complete for next course
3. Once guest is finished each course remove plates
4. Remove pepper after entree is completed
5. Inquire if guest wishes to have dessert, set table accordingly
6. After the last course if finished the only thing that should be remaining on the table is the water glass or coffee/tea cup

• Remember when you are not tending to other guests you should remain on the cafe floor until guest has left your assigned serving area. If you must leave your station for a period of time make sure another server can cover your station. Make every trip count, never carry an empty tray.

• Keep your station and service area clean and neat at all times. Your station?s floor is your responsibility. Never have try stands or trays on the floor. Make sure floor is swept at the end of the meal period.

• To prevent serious accidents, keep traffic areas clear of obstacles, pick up all cafe debris and wipe up all spills immediately. Check your shoes to ensure you are not tracking, into the Cafe, any kitchen debris or grease.

• Florida Health Code: All employees must wash their hands thoroughly after using rest room.

• Maintain cooperative team like attitude in working with the manager, supervisors and fellow team members, both within the department and other resort departments.

REQUIREMENTS AND QUALIFICATIONS:

• Must be able to work flexible shifts and days. Overtime work as required.

• Must be able to read, write and communicate in the English language.

• Must be courteous and socially appropriate at all times.

• Must be able to reach, stoop, bend and kneel.

• Must be able to hear conversation at normal levels.

• Must have a high school diploma or GED.

• Must have knowledge of all menu items and be able to explain the preparation and ingredients of each entree.

• Must be able to recognize shortages in stock and supplies and to restock those items as required.

• Must be able to lift and carry a minimum of 25 lbs.

• Must be aware of time involved in preparing and serving a meal within the time frame established by management.

• Must be multi tasked.

• Must be able to work in small areas that may be confined and/or crowded.

• Must have good verbal communication skills.