Phlebotomist II - Good Sam

Phlebotomist II

This Phlebotomist II position focuses on delivering high-quality specimen collection and exceptional patient care in a busy laboratory environment. You greet and prepare patients for blood draws and other specimen collections, perform venipuncture using appropriate techniques, ensure accurate labeling and processing of specimens, and maintain strict compliance with safety and regulatory standards. The role also involves updating patient information, handling insurance and billing details related to lab services, answering inquiries about test results, and supporting overall lab operations with a patient-first mindset.

Responsibilities

• Greet patients as they arrive at the laboratory and provide a professional, welcoming experience.
• Clearly and courteously explain the venipuncture and specimen collection process, including blood, urine, and fecal specimens as required.
• Perform blood draws using straight needles, butterfly needles, syringes, and other appropriate devices while following established procedures.
• Collect, store, and handle specimens in accordance with laboratory protocols and test requirements.
• Match laboratory requisition forms to specimen tubes, ensuring all orders are fully understood and correctly interpreted.
• Accurately label specimens, centrifuge, split, and freeze samples as required by specific test orders.
• Verify all test requisitions or computer-generated labels against the script to ensure 100% accuracy.
• Package specimens properly for transport and follow all protocols to maintain the integrity of the samples.
• Store specimen samples at the required temperature and place them in appropriate collection containers or tubes according to protocol.
• Follow detailed procedures for specimen handling and transport to comply with laboratory standards and regulations.
• Understand and comply with OSHA and DEP regulations and attend annual department trainings to stay current on safety and compliance requirements.
• Record maintenance data and perform decontamination tasks to support a clean, safe, and well-maintained laboratory environment.
• Update patient information accurately in laboratory systems and related records.
• Answer telephone calls, respond to inquiries, and read laboratory results as appropriate to support patients and healthcare providers.
• Prepare collection sites for venipuncture and other specimen collection procedures, ensuring proper sanitation and patient comfort.
• Handle insurance and billing information related to laboratory services in a timely and accurate manner.
• Process samples efficiently to meet turnaround times and quality standards in a fast-paced lab or hospital setting.
• Provide excellent customer service to all patients, demonstrating a patient-first mindset in every interaction.
• Collaborate with colleagues, take initiative, and contribute to a positive, hardworking team culture.
• Demonstrate reliability through consistent attendance and adherence to scheduled work hours.

Essential Skills

• At least 1 year of phlebotomy and venipuncture experience in a fast-paced laboratory or hospital setting.
• Proficiency in performing blood draws using straight needles, butterfly needles, syringes, and other standard phlebotomy equipment.
• Strong phlebotomy skills, including venipuncture and specimen collection for blood, urine, and fecal samples.
• Experience with blood culture collection and proper handling of specimens.
• Ability to accurately label, centrifuge, split, freeze, and store specimens according to test orders and protocols.
• Understanding of laboratory workflows and processes, including specimen processing and documentation.
• Previous customer service experience in any setting, with the ability to provide courteous, patient-focused support.
• Proficiency with Microsoft Office Suite for basic documentation, communication, and data entry tasks.
• Ability to interpret and follow physicians' orders and match requisition forms to specimen tubes correctly.
• Knowledge of OSHA and DEP regulations and willingness to comply with all safety and regulatory requirements.
• Strong attention to detail and commitment to 100% accuracy in labeling, requisition verification, and recordkeeping.
• Ability to take feedback well and demonstrate eagerness to learn and improve.
• Proven reliability and positive attendance record.
• Positive, hardworking attitude with the ability to take initiative and work well with others.
• Patient-first mindset and strong interpersonal skills for interacting with diverse patients and healthcare professionals.

Additional Skills & Qualifications

• High School Diploma or GED.
• Comfort working in a fast-paced laboratory or hospital environment.
• Strong communication skills to explain procedures clearly and courteously to patients.
• Ability to manage multiple tasks such as specimen collection, processing, documentation, and answering inquiries.
• Skill in handling insurance and billing information related to laboratory services.
• Capability to attend annual department trainings and stay current with evolving protocols and regulations.
• Team-oriented personality that contributes to a supportive and collaborative work culture.
• Demonstrated initiative in learning new processes, technologies, or workflows within the laboratory.
• Commitment to maintaining specimen integrity through proper collection, storage, and transport procedures.

Work Environment

This role is based in a clinical laboratory setting at 2250 Northwest Flanders Street in Portland, Oregon. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., supporting a fast-paced environment that serves a steady flow of patients and healthcare providers. You work with standard phlebotomy and laboratory equipment, including straight needles, butterfly needles, syringes, centrifuges, and specimen storage systems. The workplace emphasizes strict adherence to OSHA and DEP regulations, annual safety and compliance trainings, and meticulous specimen handling protocols to maintain sample integrity. The culture values growth, movement across different departments, and a patient-first mindset, with opportunities to learn and develop within lab operations, client services, and related areas. A professional appearance appropriate for a clinical laboratory is expected. Comprehensive benefits are available, including medical, dental, vision, life and disability coverage, transportation benefits, retirement plans such as 401(k), employee assistance and health advocacy programs, and additional wellness and protection plans that support your overall well-being and long-term career development.

Job Type & Location

This is a Contract position based out of Portland, OR.

Pay and Benefits

The pay range for this position is $20.00 - $23.11/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Portland, OR.

Application Deadline

This position is anticipated to close on Jul 14, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

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