CLUB - Assistant Club Manager
Planet Fitness
Assistant Club Manager
The Planet Fitness mission is to provide a unique environment in which anyone can be comfortable in a diverse, judgement free zone where a lasting, active lifestyle is built. We are not here to kiss your butt, only to kick it if that's what you need. We need you, because face it, our planet wouldn't be the same without you. You belong! United FP is dynamic, growing and continually evolving. You must be self-motivated. You should think like an entrepreneur, constantly innovating and driving positive change. Most importantly, you deliver consistently and over the top results! If you would love working for a rapidly, growing company that changes people's lives for the better every day, helps them live healthier, doesn't judge anyone, and supports their communities and the Boys and Girls club, then this may be your dream job!
We are looking for a motivated individual to join our team as an Assistant Manager and grow into a greater opportunity with United FP. The Assistant Manager will be responsible for assisting with oversight of club operations, guaranteeing an exceptional member experience and ensuring financially stability of the club. This position plays a critical role in assisting with managing our teammates to maintain a high-energy environment in the Judgement Free Zone. We want to give you the tools to succeed and work for a company in a competitive environment that lives its Core Values: We Win Together| Be Better Every Day| Be Kind & Respectful| Do the Right Thing| and Everyone Matters.
Assist in the interviewing and recruitment process by completing initial phone interviews of member service representatives and fitness trainers.
Able to drive club metrics in alignment with business performance.
Lead by example and inspire teammates to deliver +1% service to build Raving Fans and operational excellence.
Monitor inventory and review daily/weekly/monthly sales numbers with club manager to identify opportunities and modifies execution as needed to improve performance.
Uphold company standards to deliver the mission and values; manage a clean, friendly, and wellmaintained club.
Ensure teammates consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness.
Assist in overseeing club audits to ensure that all areas of the club are clean, neat, organized, and in "like new" condition.
Front End employees to promote career growth through training, development, and performance assessment.
Perform other duties as assigned by the Club Manager.
Note: This job description is just the beginning of how you can contribute to the growth of our business. We look forward to the journey ahead and how duties, responsibilities, and activities may change as we learn and grow.
What You'll Bring to the Table:
Must be a minimum of 18 years of age.
High School Diploma/GED equivalent.
Excellent Customer Service skills with a high degree of member care.
Previous experience leading teams in the retail or fitness environment.
Self-starter, motivated and enthusiastic about creating the best experience for members.
Well organized, reliable, detail oriented, and able to work without direct supervision in a team environment.
Physical Demand
Must be able to occasionally lift, push, or pull at least 50 lbs.
Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch.
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