Direct Mail Marketing & Graphic Design Coordinator

About South City Print

South City Print has provided printing services to Charlotte-area businesses and nonprofit organizations since 1988. We specialize in essential business printing, direct mail marketing, promotional products, and private print ordering sites. We make it easier for our customers to promote themselves and get things done through quality work, personalized service, attention to detail, and by developing strong, lasting relationships.

The Opportunity

South City Print is seeking an organized, marketing-minded individual to help develop and execute direct marketing campaigns, particularly direct mail, for our company and our customers.

This position combines graphic design with hands-on marketing coordination, with particular emphasis on direct mail, printed marketing materials, and customer communications. We are looking for someone who understands that effective marketing is about more than attractive design — it is about communicating the right message, reaching the right audience, and generating results. We also value an appreciation for the tactile experience of printed materials and the unique impact of putting something tangible into a customer's hands.

Working directly with the company owner, this person will help turn marketing ideas into completed campaigns. The owner will initially provide much of the strategy and primary copywriting, while the coordinator manages design, execution, and project details.

This is an excellent opportunity for a talented recent graduate or early-career professional interested in developing both creative and direct marketing skills.

Key Responsibilities

Direct Marketing / Direct Mail Campaign Coordination

· Assist in developing and executing direct marketing campaigns, with particular emphasis on direct mail postcards, letter mailers, self-mailers, newsletters, and other printed marketing materials.

· Help coordinate campaign activities, including target audiences, mailing lists, design, production schedules, and follow-up.

· Work with the owner to develop effective marketing messages, offers, and calls to action.

· Assist with email campaigns, customer newsletters, and other communications that support direct marketing efforts.

· Maintain a marketing calendar, organize campaign details, and assist in tracking results.

· As experience develops, contribute ideas for improving campaign effectiveness and generating customer response.

Graphic Design & Creative Services

· Design compelling direct mail pieces and other printed marketing materials for South City Print and our customers.

· Translate marketing concepts into attractive designs that clearly communicate messages, support marketing objectives, and encourage customer response.

· Prepare accurate, production-ready artwork using Adobe InDesign, Illustrator, and Photoshop; manage revisions and maintain brand consistency.

Customer Support & Special Projects

· Assist customers with marketing-related design projects and prepare mockups, samples, and presentations for prospective customers.

· Collaborate with customer service and production; support PlanProphet marketing activities, Private Print Ordering Sites, email templates, website updates, and other related projects.

· Use appropriate digital and AI tools to improve creative work and efficiency.

Qualifications

Required

· Demonstrated interest in direct marketing, including how design, messaging, offers, and calls to action work together to generate customer response.

· Strong design portfolio and proficiency in Adobe InDesign, Illustrator, and Photoshop.

· Excellent organization, attention to detail, communication, initiative, and follow-through.

· Ability to manage multiple projects, work independently, collaborate with a small team, and learn new technology.

Preferred, Not Required

· Training or degree in graphic design, marketing, communications, or a related field; one to three years of relevant experience (talented recent graduates welcome).

· Commercial print production, direct mail, email marketing, CRM, or basic copywriting experience.

We value creativity, sound judgment, reliability, and potential. Commercial printing and direct mail processes can be learned.

Success & Growth

Success means producing accurate, effective design work; taking ownership of assigned projects; meeting deadlines; supporting customers; and steadily becoming more independent in campaign execution. The right individual will have opportunities to contribute ideas and grow into broader marketing or business development responsibilities.

Schedule, Compensation & Application

On-site in Charlotte; Monday–Thursday, eight hours per day, and Friday, seven hours (39 hours weekly). Annual salary: $45,000–$47,000, depending on experience and qualifications. This position reports to the company owner.

Apply by email to View email address on click.appcast.io with your resume and design samples or portfolio link.

We are particularly interested in seeing examples of direct mail pieces and other printed marketing materials designed to generate customer response.