Lead Technician

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. Global Reach. Local Service.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.


With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more at

Pavion and our family of companies is seeking a talented and motivated Lead Technician to join our integration business unit.

Primary Responsibilities:

• Install headend equipment, all field devices and basic programming for a variety of Nurse Call, RTLS, Fire Alarm and Security. Layout the system and install the cable as well as testing connectors, labeling and firestop. Assure that the equipment provides the service requested by the customer, completing the work order showing the work is completed, ensuring the documentation and database is updated
• Coordinate and oversees contracted work with the contractor, providing specific instructions and or help on projects, inspecting completed work for acceptance and compliance with CTSI standards, and ensuring that the network documentation is updated
• Analyze and layout blueprints, schematics, and drawings of CTSI systems for the purpose of determining the efficient installation of new or upgraded systems
• Provide technical expertise for installation, repair, and service
• Inform Project Manager regarding procedures and or status of work orders for the purpose of providing information for making decisions, taking appropriate action and or complying with company policies and building codes

• Coordinate and supervise the work of the Installers. Ensures that projects are completed within local, state, federal codes, regulations and specifications
• Participates in approved job-related training and development programs. Participates in equipment training and receives certification, and operates equipment as needed
• Maintains assigned vehicles and equipment in excellent condition. Ensures availability of items required to complete the necessary installation and or repair
• Responds to service calls during normal workday hours and also after hours. Addresses immediate safety concerns
• Use existing site certifications to track, document, and resolve technical problems
• Ensure safety procedures are followed at all times
• Updates & maintains documentation (Time Web, daily worksheets & all other paperwork)
• Establishes effective working relationships with those contacted during the course of work, and communicate clearly, and effectively both orally and in writing
• Manages multiple priorities and deadlines and works effectively with minimum supervision
• Ensure quality control for assigned task
• Clean up work area daily

Basic Qualifications:

• High School Diploma or GED.
• Minimum 7+ years of experience installing, servicing, and troubleshooting commercial security and low-voltage electronic systems.
• Hands-on experience with access control, intrusion detection, CCTV/IP video surveillance, and integrated security systems.
• Experience with manufacturers such as Software House, Lenel, Brivo, Avigilon, Bosch, Honeywell, DMP, Ademco, Mircom, or similar systems.
• Strong understanding of electrical circuitry, networking fundamentals, structured cabling, and applicable NEC requirements.
• Ability to interpret technical drawings, wiring diagrams, installation manuals, and system specifications.
• Demonstrated ability to lead field technicians, coordinate installation activities, and troubleshoot independently.
• Strong communication, organizational, customer service, and problem-solving skills.

Preferred Qualifications:

• Fire Alarm system experience is a strong plus , including installation, testing, troubleshooting, servicing, and commissioning of commercial Fire Alarm systems.
• Experience with Fire Alarm manufacturer such as NOTIFIER, Fire-Lite, Honeywell or similar systems is highly desirable.
• Familiarity with Fire Alarm control panels (FACPs), initiating devices, notification appliances, addressable systems, communication networks, and associated wiring.
• Knowledge of applicable Fire Alarm codes and standards, including NFPA 72 and relevant NEC requirements.
• NICET Fire Alarm Systems certification (Level I, II, or higher) or relevant manufacturer-specific training and certifications is a plus.
• Manufacturer certifications or specialized training in access control, video surveillance, intrusion detection, or Fire Alarm systems.
• Experience supporting Fire Alarm installations, system upgrades, testing, inspections, and coordination with local authorities having jurisdiction (AHJs).
• Experience supporting large commercial, government, educational, healthcare, or other complex facilities.

The hourly pay range for this position is $40-55 per hour . The starting hourly pay will be determined based on qualifications, experience, education, skills, certifications, and internal equity. We also offer a comprehensive benefits package.

Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

If you require accommodation or assistance during the application process, please contact us at View email address on click.appcast.io . Kindly note that resumes submitted to this email address will not be reviewed. Thank you for your understanding.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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