HUD Service & Resident Benefit Manager

Reporting Relationship Reports To: MarShon Sutton Schedule Ex. – Monday – Friday 8 AM – 4 PM with flexibility Responsibilities Coordinate with the healthcare coordinator to arrange medical and related appointments for all persons supported in the community living program. Ensure that residential, medical, behavioral, and other clinical portions of the healthcare coordinators are completed for services provided or contracted by Ada S. McKinley. Provide direct supervision, coaching, feedback, and evaluation to healthcare coordinators with the completion of his/her job duties. Provide strategic oversight and management of all public benefits coordination for individuals, including but not limited to Social Security, LINK (SNAP), Medicaid, and Medicare programs for both the Community Living Program and Community Day Service Program. Supervise and direct the activities of the Healthcare Coordinators, ensuring adherence to organizational policies, professional standards, and applicable regulatory requirements. Monitor and ensure the completion of all benefit-related applications, renewals, and documentation in accordance with established timelines and procedures. Coordinate monthly medical appointment review with the community living team. Facilitate effective communication and coordination with government agencies and service providers to support timely and accurate access to benefits and healthcare services. Develops systems to track and maintain records on the impact of programs for residents. Participate in the surveys and inspections conducted by applicable regulatory and lending bodies. Attends trainings and seminars out of the state at least twice per year, per the U.S. Department of Housing and Urban Development’s (HUD) requirements; such other tasks, responsibilities, and training which are required or may be created by the U.S. Department of Housing and Urban Development (HUD) in connection with HUD’s funding, implementation, and monitoring of the service coordinator program. Travel as required for seminars and other agency events. Performs other tasks and duties related to the position as required and assigned. Compensation 59,619 Annually Paid vacation Paid Sick Time 12 Paid Holidays Medical Vision 403(b) Plan Life Insurance Long-term & short-term disability Employee assistance program (EAP) Family medical leave Mental/Physical Demands Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exist. Ability to interpret a variety of instructions, furnished in written, oral, diagram, or schedule form. Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Technology literate: must be proficient with a computer and able to learn and use Microsoft Office applications and specialized software related to position duties. Must be able to travel for training and seminars. Ability to effectively communicate with, present information, and respond to questions from groups of managers, clients, customers, and the general public. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. Environmental Conditions The noise level in the work environment is usually moderate. Duties are performed in a typical office environment. No unusual or adverse working conditions exist. Specifications Bachelor’s degree in human service field from an accredited college or university, or related field of intellectual disabilities, or other appropriate work experience. Position requires a valid driver’s license, proof of Agency-approved insurance carrier and coverage, and the provision of a motor vehicle report acceptable to the Agency’s insurance broker. Must be willing to travel as necessary. Mandatory, regularly scheduled training and continuing education in the aging process, elder services, disability services, eligibility for and procedures of Federal and applicable State entitlement programs, legal liability issues relating to providing service coordination, drug and alcohol use and abuse by the elderly, and mental health issues is required, but is not a prerequisite for hiring. This position is funded by, and is dependent on an appropriation, grant, and/or specific project-based funding from the U.S. Department of Housing and Urban Development. In addition to all other Agency personnel policies which apply, the position may turn into a part-time position or be limited completely if the HUD funding is reduced or eliminated. In each case, the salary could be significantly reduced or the employee terminated. Additional Qualifications Able to exercise leadership, provide directions and guidance, and present a positive image at internal and external meetings, trainings, activities, and events. Willingness to foster agency, department, and program-wide cooperation and teamwork through positive/constructive communication techniques. Able to facilitate a positive, integrated, cohesive, and supportive person-centered approach and attitude among all program personnel. Compassionate, self-motivated individual with an interest in developing and growing programs to improve the quality of life for adults with intellectual disabilities. Strong organizational skills and ability to manage multiple tasks. Demonstrated verbal and written communication skills. Proficient in computer skills and mastery of Microsoft Office applications. This description documents the general contents and requirements of the job. It is not to be construed as an exhausted statement of duties, responsibilities, or requirements. The principal duties and responsibilities shown are all essential job functions except for those indicated with an asterisk (*). The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr ASO - ADA S. MCKINLEY COMM SRVCS, INC.