Greenskeeper

Job Title: Pro Shop Clerk


Classification: Non-Exempt

Department: Golf Course

Division: Club House

Supervisor: Head Pro Shop Clerk


Effective: 11/18/2024

I. JOB SUMMARY:

The individual will assist with the daily golf operations including tracking play, protecting and controlling assets, opening and closing the clubhouse, assisting with all merchandising functions, assisting/conducting golf tournaments, and providing other professional services to ensure an exceptional golf experience. Ensures that the pro shop operation including snack bar is functioning well and that all phases of service and their operation are optimal. Operates point of sale (POS) system, makes change, gives receipts, and reconciles receipts at the end of shift.


Qualifications

II. EDUCATION & EXPERIENCE REQUIREMENTS:• A high school diploma or G.E.D. is required.• Computer knowledge in Microsoft Word, Internet, and E-Mail is required.• Minimum of two (2) years' experience as cashier is required.• Must be able to type 40-45 words per minute, use a 10-key calculator by touch, be able to use general office equipment and know office/clerical procedures.• Must have good communication skills for answering the phone and attending the general public.• Must be able to communicate orally in the English and Spanish language.III. EMPLOYMENT REQUIREMENTS:• Applicant will be subject to a complete background investigation. Incomplete, inaccurate and/or failure to report information will cause the applicant rejection from consideration.• Applicant must take and pass a pre-employment drug, physical and pre-placement screening administered by the City of Mission appointed physician at the City's expense.• Applicant must have a current valid class "C" driver license from the Department of Public Safety with no more than two (2) moving traffic violations within the past two (2) years.• Must be able to obtain a Food Handler's Permit within six (6) months of hire.IV. SKILL ABILITY REQUIREMENT:• Ability to interpret city policy and procedures.• Ability to communicate in a professional and respectful manner with the general public, co-workers, and personnel. • Ability to establish and maintain effective working relationships with the working environment and with those contacted in the course of work.• Ability to follow a firm work schedule and work different shifts including weekends and holidays.• Ability to operate a computer, adding machine, copier, and office equipment.• Ability to compute and record numbers correctly.• Ability to enthusiastically promote the game of golf.• Ability to understand the typical golf course procedures.• Ability to perform required role in emergency situations. • Ability to maintain knowledge and skill level to operate the tournament software as it relates to golf tournaments and leagues. • Ability to make decisions based on verifiable criteria.• Ability to produce work to precise tolerances or standards.• Ability to perform, complete general and specific assignments under minimum supervision allowing the use of independent judgement.• Ability and willingness to learn.


Special Requirements

V. EQUIPMENT/MATERIALS: General office and safety equipment/materials to include but not limited to the following:• City vehicle, Personal computer, Printer, Cash register• 10-key calculator, Copy machine, Fax machine• Telephone, 2-way communication radio, Golf cart• Stapler, rulers, Pens, pencils, highlighters, Golf bucket• Golf balls, Clothing inventory, Speaker phone• Feather duster, Golf clubs, Vacuum• City Personnel Policy ManualVI. ESSENTIAL JOB FUNCTIONS:• Operates point of sale (POS) system.• Collects and records green fees, golf cart rental fees, membership fees and all other pertinent fees associated with the golf operation.• Issues receipts for all fees associated with the golf operation.• Schedules tee times.• Assists with special promotions and merchandise sales. • Assists in tournament operations, in some cases conducts the tournaments or league operation.• Assists with monthly physical inventories and provides monthly inventory reports that may include but not limited to count discrepancy issues. • Maintains the Pro Shop counter and retail area neat, clean and organized at all times.• Assists customers with merchandise selections.• Performs operating & closing procedures in accordance with procedures laid out by the City of Mission and the Director.• Assists in receiving, pricing, and displaying incoming merchandise. • Adheres to golf operation policies & procedures, memos and verbal instruction.• Performs all job functions with special attention to safety and city policies and procedures related to the job.• Occasionally goes to bank to make deposit and make change.• Provides change for cash register from safe.• Performs other duties that are required and assigned. Duties could include janitorial work, starting, marshaling, golf cart fleet maintenance, and preparing food service items such as sandwiches, burritos, hotdogs, etc. VII. NON-ESSENTIAL JOB FUNCTIONS:• Assists/runs golf tournaments and or leagues.VIII. WORK ENVIRONMENT:Exposure to the following environmental conditions are required for this job. IX. MANUAL DEXTERITY:Gross and fine finger dexterity are required to perform essential job functions. Gross hand manipulation is performed to grip a series of files and handle money from cash register. Fine finger dexterity is required to hand write notes and to post data in computer and cash register.