Outbound Sales Representative (Entry Level)

Job Description

Job Description

Job Function: Commercial Sales – Outbound Sales Representative (Entry Level

Primary Location: Onsite - Alpharetta, Ga or Onsite - Santa Fe Springs, CA

Compensation: Non-Exempt - $23 - $26/hour + commission

Company: Superior

About Us:

We are seasoned treasury experts, dedicated to serving all of our clients' banking needs. With over 90 years of experience in the financial industry delighting our clients, we have earned the trust of banks and businesses by building long-standing relationships and delivering outstanding results every time. We think of ourselves as your dedicated partners and collaborators striving to make a meaningful impact to your organizational efficiencies so you can personally feel things running smoother. Superior is your flexible partner serving your evolving needs for decades to come. We offer superior customer experiences focused on their banking needs, including conversion and migration services, check printing, RDC scanner fulfillment, cash vault supplies, security token distribution, remote cash capture, call center and help desk solutions, as well as full color and variable print and mail capabilities.

Position Summary:

The Commercial Sales - Outbound Sales Rep will contribute by generating sales of commercial checks and banking supplies for the company. Responsible for closing sales deals over the phone and maintaining good customer relationships. Our Outbound Sales Rep will build a book of business based off region/territory, internal customers for business development and dormant customers as primary focus. An effective Rep must be an excellent communicator and have superior selling and people skills. They will be required to and must be comfortable presenting products or services, working independently, being a self-starter, making pricing decisions, dealing with challenges and resolving product, pricing and collection issues over the phone. Customer delight is essential.

Essential Duties and Responsibilities:

• Contacting dormant/lapsed customers / new prospects and managing geographical territory
• Closing all sales deals
• Supporting the company order management system – V2.
• Assisting in resolving customer complaints and disputes
• Providing information to customers
• Monitoring sales performance
• Keeping a record of calls and relevant details
• Sell of all company products and services

Minimum Required Qualifications:

• High school diploma or GED required
• College level degree preferred

Other Requirements:

• 1-3 years’ experience as a Sales Representative, Account Executive, Customer Service Representative or related positions.
• Must pass background check and drug screening
• Familiar with CRM (HubSpot Preferred) and MS Office programs
• Good customer service skills
• Excellent communication skills
• Good team player
• Good negotiation skills
• Detail-oriented with strong organizational habits
• Excellent verbal and written communication skills with internal teams, customers, banks, and vendors
• Strong customer-first mindset and problem-solving abilities

Competitive Pay : We offer fair and competitive wages based on experience and market standards.

Health Insurance : Competitive medical, dental, and vision plans to ensure you and your family are covered.

Life and Disability Insurance : Company-provided life insurance along with short-term and long-term disability coverage.

Employee Assistance Program (EAP) : Access to confidential counseling and support services for personal and professional challenges.

Paid Time Off (PTO) : Generous paid vacation, sick leave, and holidays.

Professional Development : Opportunities for growth, training, and skill-building within the company.

Equal Opportunity Employer: Superior is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.