Consumer Study Coordinator (30 hrs/wk) - Richmond, Virginia

Job Description

Job Description

Celerion is committed to swift, exceptional clinical research through translational medicine.  Every day, we use our experience, agility, and innovative research strategies to help get drugs to market faster.  

Celerion is currently seeking a  Consumer Study Coordinator at our Richmond, VA location. Our Richmond location focuses on consumer opinion studies related to nicotine and tobacco products.

This position will work 30 hours per week and is eligible for benefits. We are looking for someone who has the flexibility to work between the hours of 8:00am-9:00pm Monday-Friday, with the possibility of the occasional Saturday. 

As a  Consumer Study Coordinator , you will be responsible for the preparation and maintenance of all stages of participant activities, including screening, training, and evaluations. Primarily, this is a customer service-based role, developing positive participant communications and relationships. Other duties include entering and updating study information into computer systems, and collecting and organizing panelists’ paperwork and documentation.

Requirements:

We are seeking candidates with at least two years of customer service experience, administrative skills and the ability to work a flexible schedule. Consumer/market research experience is preferred. Ability to work in the required work environment, including but not limited to exposure to secondhand smoke from combustible cigarettes and vapors from electronic cigarettes on a daily basis. 

According to the Code of Virginia 18.2-371.2B, employees must be 21 years of age to work around tobacco products.

Celerion Values:       Integrity   Trust   Teamwork   Respect

Celerion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, marital status, qualified protected veteran status, or disability.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.