Samsung Experience Consultant

Overview Become a Part‑Time Retail Sales Associate for Samsung Electronics America (SEA)! We are 2020 Companies, an outsourced sales and marketing company that employs, trains, and deploys people to represent well‑known brands in Consumer Electronics, Telecom, and Energy. Job Type Regular Work Location Best Buy 378 – Wilmington, NC 28403 Day‑in‑the‑Life As a Retail Sales Associate Demonstrate, sell and promote Samsung products to customers in Best Buy. Ensure consumers have the latest and most relevant product information when making a purchase decision. Build relationships with Best Buy associates and leadership through daily trainings, collaborations, and goal sharing. What's in it for you? Competitive, weekly pay. Hourly pay: $16.00. Next‑day pay on‑demand with DailyPay. Paid training completed online, at home via computer or mobile device. Apparel provided. Company‑provided tablet or phone. Exciting work environment to showcase your customer service skills. Share and learn with ongoing training and development. Scheduled to work during high‑traffic times, including weekends (required), weekdays, and some holidays. Core Competencies Plan and Align, Drive Results, Customer Focus, Collaborates, and TechSavvy. Key Responsibilities Drive sell‑out of Samsung mobile products and services within a BestBuy retail store utilizing conversational consulting sales techniques. Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs. Build confidence in Samsung products and services for both BestBuy employees, new and repeat customers as a brand evangelist. Build strong partnerships with BestBuy staff to drive key initiatives and goals of all teams. Meet or exceed personal and store sales goals on a monthly basis. Provide excellent customer and client service through interaction with both customers and BestBuy employees. Ensure retail brand standards are met through merchandising, security, installation, and cleanliness. Complete display resets upon request and during new product launches. Complete daily reporting on sales performance and retail insights. Performance Measurements Regular and prompt attendance. Daily accurate reporting. Meet or exceed established monthly/weekly sales quota/goals. Customer/client satisfaction. Qualifications High school diploma or equivalent required. Six (6) months prior sales, retail, telecom or marketing experience preferred. Demonstrated knowledge of products and services. Excellent communications, presentation, interpersonal and problem‑solving skills. Impeccable integrity and commitment to customer satisfaction. Ability to work independently and manage multiple priorities in a fast‑paced environment. Availability to work evenings, weekends and high‑demand retail holidays. Ability to maintain customer confidentiality. What You Can Expect From 2020 Companies We welcome every voice and are committed to building a truly inclusive environment where differences are celebrated. We support our team through paid holidays, long‑term career pathing, personal development opportunities and professional stretch assignments. 2020’s Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity. #J-18808-Ljbffr