Learning and Development Coordinator

The Observatory, Liverpool City Centre Office Torus Landlord Full time Permanent Learning & Development Coordinator Do you have excellent organisational skills, a passion for learning and development, and the ability to coordinate multiple activities in a fast-paced environment? We’re looking for a Learning & Development Coordinator to join our People Services team and play a key role in supporting learning and development activities across the Group. What you’ll be doing Coordinate a range of learning and development activities and events across the Group, acting as a key point of contact for managers, learners and training providers. Support the delivery of mandatory training programmes, including health and safety refresher training and e-learning compliance requirements. Manage training administration through iTrent and the Learning Management System (LMS), including bookings, learner records, attendance monitoring and evaluation processes. Work closely with internal and external trainers to organise learning events and ensure attendance and evaluation data is accurately captured. Maintain accurate and up-to-date learning records, ensuring training and qualification information is easily accessible and appropriately filed. Monitor training attendance and provide regular reporting to managers, including non-attendance reporting and compliance updates. Support the Learning & Development Business Partner with supplier management, helping to ensure value for money and supporting the sourcing of new providers where required. Raise purchase orders and track learning and development expenditure, ensuring budgets are monitored accurately and suppliers are paid in a timely manner. Develop and maintain clear learning and development processes, guidance and documentation to support effective service delivery. Promote learning and development opportunities through internal communication channels, helping to drive engagement and participation across the Group. Build positive working relationships with colleagues and stakeholders across the organisation to support learning and development objectives. Support the wider People Services team with administrative and operational activities as required. Contribute to continuous improvement initiatives, identifying opportunities to enhance processes and ways of working. Ensure all activities are delivered in line with organisational policies, health and safety requirements, equality and diversity principles, and data protection regulations. What we’re looking for Experience providing administrative support within a busy HR, People Services, Learning & Development or similar environment. Excellent organisational skills, with the ability to manage multiple priorities and meet deadlines. Strong attention to detail and experience maintaining accurate electronic and manual records. Experience coordinating training, events, projects or learning activities. Strong stakeholder management skills, with the ability to build positive relationships with colleagues at all levels. Excellent communication skills, both written and verbal. High levels of IT literacy, including experience using Microsoft Office applications and learning, HR or business systems. Ability to learn new systems quickly and adapt to changing priorities. Experience producing reports, analysing information and monitoring data. A proactive and flexible approach, with a commitment to continuous improvement. Understanding of confidentiality and experience handling sensitive information appropriately. A commitment to equality, diversity and inclusion and delivering excellent customer service. Level 3 Business Administration, CIPD qualification or willingness to work towards a relevant qualification (desirable). Interview Process Candidates will be invited to attend an interview, which will include a competency-based discussion exploring relevant experience, knowledge and skills required for the role. Additional Information Right to work verification Qualification certificate check (where applicable) DBS check (if required for the role) Completion of all new starter documentation including signed terms and conditions £27,783 (pending pay award) Hours 37 Benefits Generous Annual Leave: Begin with 25 days plus bank holidays, increasing by one day each year up to 30 days after five years. Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events. Financial Flexibility: Take advantage of our holiday purchase scheme and Aviva pension plan. With Wagestream, access affordable loans (including season loans) and a portion of your pay instantly. Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays. Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications. Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships. Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences. Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support. Health and Wellness: For eligible employees, we offer BUPA health expenses coverage, ensuring your health needs are taken care of. 21-06-2026 #J-18808-Ljbffr Hmsworks