Front of House Restaurant Manager - The Woolworth (Senior Position)

Job Description

Job Description

Location: The Woolworth, 1520 Elm Street Ste 201, Dallas,TX 75201

About Us:
The Woolworth is a refined yet friendly gastrobar + cocktail bar in Downtown Dallas, offering American comfort cuisine with a modern twist. We take pride in providing "Guest First" exceptional service in a welcoming atmosphere.​

Position Overview:
We are seeking a Senior Front of House Restaurant Manager with a proven track record in leading high-performing teams and delivering exceptional guest experiences. The ideal candidate will have extensive experience in front-of-house operations, a deep understanding of hospitality standards, and a proven track record of driving operational success in dynamic environments.​

Key Responsibilities:

• Lead and mentor front-of-house staff, including servers, hosts, and bartenders, fostering a culture of excellence and accountability.
• Oversee daily operations, ensuring seamless service delivery and adherence to company standards.
• Collaborate with kitchen and bar teams to maintain efficient service flow and resolve any operational challenges.
• Implement and uphold health and safety regulations, ensuring a safe environment for both staff and guests.
• Monitor and manage inventory levels, placing orders as necessary to maintain stock.
• Handle guest inquiries and concerns promptly and professionally, striving to exceed expectations.
• Assist in budgeting and financial management, contributing to the establishment's profitability.
• Provide training and development opportunities for staff, promoting career growth within the company.​

Qualifications:

• Minimum of 3 years of experience in front-of-house management within the hospitality industry.
• Demonstrated leadership abilities with a focus on team development and operational efficiency.
• Strong communication and interpersonal skills, with the ability to interact effectively with staff and guests.
• In-depth knowledge of front-of-house operations, including reservations, seating, and guest services.
• Proficiency in point-of-sale systems and basic financial management.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Food Manager Certificate.
• Solminer Level 1 or higher (preferred).
• Proficiency with Resy and Toast.
• Long or Steady Tenureship at current or past position.

What We Offer:

• Competitive salary, bonus and benefits package.
• Opportunities for professional growth and advancement within a dynamic hospitality group.
• Supportive and collaborative work environment.
• Employee dining discounts and other perks.
• Active Local Ownership.