Medical Assistant-Certified (URGENT CARE)

Job Summary We are searching for a talented Medical Assistant – Certified to join Southcoast Health’s Primary Care at Dartmouth, MA. Southcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics and facilities throughout southeastern Massachusetts and Rhode Island. It provides inclusive, ethical workplaces where highly skilled caregivers offer world-class, comprehensive healthcare close to home. Benefits A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve. Competitive pay and comprehensive benefits package. Generous earned time‑off package. Employee wellbeing program. 403(b) retirement plan with company match. Tuition assistance / federal loan forgiveness programs. Professional growth opportunities and customized leadership training. Available to regular status employees who are scheduled to work a minimum of 20 hours. Responsibilities Under the direction of the Office Manager, Clinical Coordinator or designee, and under the Medical Assistant Group Supervisory Agreement, performs a variety of medical assisting duties both within and in support of the assigned Medical Office(s) within Southcoast Physicians Group. Under the supervision of primary care providers / nurses, and in collaboration with clinic team members and patients and families, provide the highest quality of care and treatment for all patients. Assist providers with patient care and procedures. Facilitate efficient flow of patients through the clinic or medical office. May be responsible for telephone communication with patients including communication of test results, surgery schedules, procedures and providing appropriate counsel and follow‑up under the direction of a designated supervisor. Utilize an Electronic Medical Record (EMR) and other related software to update and/or access patient information, as appropriate. Maintain patient privacy and confidentiality. Responsibilities may include providing medical interpretation in a language other than English for the practice office. Qualifications Completion of four years of high school or equivalent plus specialized courses and training. National third‑party certification (AMCA, AAMA, AMT, CCMA, NCMA) required within 13 months of hire for non‑certified Medical Assistants. Successful completion of a Medical Assistant Program, or equivalent medical office practice experience, required. BLS certification required. Prior experience using an Electronic Medical Record (EMR) and/or health‑related computer software preferred. One year of medical assistance work experience preferred. Fluent in a language other than English and medical interpreting preferred. Other certifications, based on practice specialty, may be preferred. Must be fully vaccinated against seasonal influenza and COVID‑19, or be exempt with a signed statement for medical or personal reasons. Compensation Pay rate will be determined based on level of experience. Pay Range: USD $21.94 – $28.56 per hour. Schedule Hours: 40 hours per week. Shift: Day/Evening shift, Monday – Friday 8:00 am – 8:30 pm; Saturday – Sunday 9:00 am – 5:30 pm with weekend and holiday rotation. Rotation schedule requirement: every other weekend / every other holiday. Other Information Southcoast Health is an Equal Opportunity Employer. $3,500 new hire sign‑on bonus for this position. (Rehires more than 1 year also eligible). #J-18808-Ljbffr