Customer Service Representative

Job Description

Job Description

Join Our Team

Pacific Horizons Group is looking for a friendly and motivated Customer Service Representative to join our growing team in Los Angeles. This is a full-time, on-site opportunity for someone who enjoys working with people, providing exceptional service, and contributing to a collaborative workplace.

Responsibilities

• Welcome and assist customers with professionalism and courtesy.
• Respond to customer questions regarding products and services.
• Provide accurate information and helpful solutions to customer inquiries.
• Maintain a positive customer experience throughout each interaction.
• Follow company procedures and service standards.
• Maintain an organized and professional work environment.
• Participate in team meetings and ongoing training sessions.
• Contribute to a positive and collaborative workplace culture.

Qualifications

• High school diploma or GED required.
• Excellent verbal communication and interpersonal skills.
• Positive attitude and strong customer-focused mindset.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Dependable, punctual, and professional.

Benefits

• Competitive hourly pay of $24.00-$32.00 per hour
• Paid training
• Paid time off
• Paid holidays
• Opportunities for career advancement
• Professional development and mentorship
• Supportive and collaborative team environment
• Stable full-time schedule

Schedule

• Monday through Friday
• Full-time
• 8-hour shifts