Customer Success Coordinator

Avitrol Corporation is an established biotechnology manufacturer that's growing at a steady pace. We're a market disrupter that takes pride in what we create. The result? We provide the most effective solutions to some of the largest brands in the world. As a team, our strengths are working with customers in a way that conveys honesty, integrity, and character. These are the principles we were founded on, and what keeps our customers coming back. We believe in an environment of freedom for teammates, work to help each other solve problems, and exceed customer expectations.

By this point, you probably have some questions. Here are some answers to those potential questions:

Q.What would my responsibility be?

A. Your basic responsibility would be to work with B2B clients to resolve issues. We help customers either alleviate problems, or coordinate services. As long as you're willing to serve others, you'll fit in just fine.

Q.Is this an in-office or telecommuting position?

A. Here at Avitrol, our team works as a community. We offer both in-office, and at-home options. As a general rule, all positions requiring heavy computer work are remote or hybrid. This position is a 100% remote position.

Q.What kind of hours are required?

A. We're looking for team members that can put in 40 hours per week. We are strong proponents of healthy, flourishing families. With that being the case, we DO NOT work weekends - ever! Generally we put in great work from 9am to 5pm, Monday thru Friday.

Q.What type of work experience do I need?

A. Remember, we work as a team. In our culture, the best teammate is one who is willing to assist regardless of past work history. While having either past experience in customer service or sales is ideal, it's not required for this position.

Q.What skills do I need coming in the door?

A. The desire to serve is an intangible driver, and cannot be taught. Anticipating the needs of others is the best skill that you can bring to the table. Obviously, basic computer skills are also a must.

Q.Are there any perks?

A. We offer PTO, Health and Dental Benefits, and more. As a member of the team, we want to make sure you succeed in all areas, and staying healthy is a HUGE part of that!

Check out our app: app.avitrol.com

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