Quality Manager

Responsibilities Support the organization in the development, improvement, and implementation of the DSV Quality Management System (QMS) Responsible for quality activities to support the warehouse Track, investigate and correct OS&D (over, short, and damaged) Develop and maintain the site QMS documentation such as procedures, work instructions, visuals Make recommendations regarding procedures, standards to maintain process quality Support all client related and applicable QMS requirements Coordinate all requirements related to the 5 Star Site Certification Program Manage requirements related to Quality & Training Create and maintain HACCP program to support Food Safety Policy and Food Defense Plan when applicable Ensure site is compliant with applicable GMP standards and FDA regulations Establish and maintain quality standards for all critical functions supporting the operation Train site management and employees on the QMS components and requirements Lead site teams to respond to client complaints and internal errors Serve as the primary contact for any external or internal audits Assist with coordination of recalls, hold notifications, stop-shipments, etc. Compile and submit assigned daily, weekly, and monthly reports to site and/or supported clients Develop and monitor key performance indicators and metrics for quality related processes Conduct and/or participate in all required department quality related meetings Requirements Must have High School diploma or GED Bachelor’s degree preferred Preferred 5 years’ experience in a medium to large warehouse in a management capacity 2 years’ experience as a Quality Manager Knowledge of warehouse operations with basic GMP as necessary Preferred knowledge of ISO, HACCP, 21CFR, FDA, SQF Strong computer skills and MS Office Applications are preferred Quality related certifications preferred English (reading, writing, verbal) Spanish speaking skills preferred #J-18808-Ljbffr