Dispatch Solutions Representative (Nights & Weekend Availability)
$20 - $21 per hourAccel Entertainment, Inc.
- # Dispatch Solutions Representative (Nights & Weekend Availability)Apply: Burr Ridge, IL: Collinsville, IL: Full time: Posted 2 Days Ago: R-101451**About Us**Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 29,000 electronic gaming terminals in nearly 4,700 third-party local and regional establishments and 20 self-operated gaming locations across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments.Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company’s racino, Fairmount Park - Casino & Racing, features live racing, electronic gaming machines, live table games, food and beverage amenities, and pari-mutuel betting.**Job Description****:****Job Highlights:*** Starting Pay: $20-$21 (depending on experience)* Night Shift/Weekend Schedule - this schedule is set* Health Insurance (Plus Vision and Dental)* 401(k) with Employer Match* Hybrid Schedule after 90 days **Overview:**The primary responsibilities of this position include, but are not limited to, receiving in-bound service calls, troubleshooting issues, coordinating the dispatch of field personnel, ensuring field personnel are notified of new jobs, documenting the corrective steps taken, as well as assisting in other areas as needed. **DUTIES AND RESPONSIBILITIES*** Receive medium to high volume in-bound customer and location calls* Open customer and location cases to initiate and track inbound calls until all issues are resolved* Respond to customer and location calls by assessing issues and providing appropriate guidance to resolution* Dispatch service calls to Service Technicians to address and/or resolve technical customer issues in the field* Effectively manage challenging customers over the phone and escalate more complex customer issues to technical staff* Assess the logistic aspects of technicians, customers, and their locations, in each region throughout the East Coast* Update all status logs to ensure all cases are being dispatched properly and in a timely manner* Ensure all technicians are documenting their hours and accept their jobs to accurately reflect all dispatched calls* Provide exceptional customer service level commitments for response times, product knowledge, and problem-solving solutions* Work with all Service Solutions teams in a collaborative and professional manner to ensure efficiency of operations respectfully* Continuously seek process improvement and improving customer experience* Utilize Microsoft Excel and Outlook, Salesforce, Field Service Lightning, Bomgar, FortiClient, and VNC Viewer software* Undertakes additional tasks and duties as needed to support team goals and business needs. **QUALIFICATIONS*** 2 to 3 years of dispatch or call center experience* Proficient in Microsoft Word, Outlook, and Excel* Ability to prepare reports and business correspondence* Excellent written and verbal communication skills* Ability to understand and follow written and verbal instructions* Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow* Ability to work independently and as a member of various teams and committees* Versatility and willingness to work within constantly changing priorities* Minimum of 21 years of age **PHYSICAL DEMANDS AND WORK ENVIRONMENT*** Frequently required to stand, sit, walk, talk, and hear* Continually required to utilize hand and finger dexterity, including use of a keyboard* Specific vision abilities required for this job include close, distance, and peripheral vision, depth perception, and ability to adjust or focus* Noise level in the work environment is usually moderate to loud #AEGAMING**Base Pay Range****:**$20.00-$21.00 per hour*This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.**Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.*Accel Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- J-18808-Ljbffr Accel Entertainment, Inc.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Dispatch Solutions Representative (Nights & Weekend Availability) in Collinsville, IL vacancy
- Accel Entertainment, Inc. in Burr Ridge/Collinsville, IL seeks a Dispatch Solutions Representative for nights and weekends. You will handle inbound calls, dispatch field technicians, and document resolutions with a strong focus on customer service. The role requires 2-3...Night shiftWeekend workFull time
- ...Police Dispatcher Opportunities in Caseyville Police Dispatchers support law enforcement... ...continuously. Employees may work nights, weekends, holidays, rotating shifts, and overtime... ...reported hazards Assign calls to available officers according to priority and agency...Night shiftWeekend workRotating shift
National Public Safety Careers
Caseyville, IL10 days ago $15 - $20.5 per hour
...moments in their lives Strong customer service, sales, retail and/or jewelry experience Flexible availability to work during "peak" retail hours such as nights, weekends, and holidays A positive, customer-focused approach in delivering an exceptional customer...Night shiftWeekend workFull timePart timeSeasonal workImmediate startFlexible hours$25.44 per hour
...creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer Available to work weekends, late nights (past 11 p.m.) Provide consistent, world-class service to every single customer Reliable, on time, and ready...Night shiftWeekend workHourly payPart timeShift workJeni's Splendid Ice Creams
Saint Louis, MO1 day ago$22 per hour
...to alarms but also provide solutions by directly addressing security... ...Hours: Position requires availability between 1:30pm-10pm, based on... ...between 9:01pm and 6:00am. Weekend Differential: +$1.00 per hour... ...clear, timely and accurate dispatch and alarm communication to emergency...Night shiftWeekend workHourly payFull timeApprenticeshipWork at officeRemote workFlexible hoursShift workAfternoon shift$20 per hour
...Shift Hours: Position requires availability between 6:00am to 11:00am,... ...between 9:01pm and 6:00am. Weekend Differential: +$1.00 per hour... ...customer contact and/ or dispatching emergency services such as police... ...as customized automation solutions, proprietary software integrations...Night shiftWeekend workHourly payFull timeApprenticeshipWork at officeRemote workShift workAfternoon shift- ...Relationship Banker to deliver hospitality and expert banking solutions at the branch level. You will acquire and manage client... ...sales, relationship building, and compliance, with availability for weekend hours and on-site work in the St. Louis area. A strong customer...Weekend work
- ...Sucraid® (sacrosidase) Oral Solution, Ethamolin® (Ethanolamine Oleate... .... In this role the representative will cultivate new and existing... ...to a Regional Sales Manager. Weekends and overnight travel may be... ...professionals and staff Utilizes all available resources to support selling...Night shiftWeekend workLocal area
Taylor Strategy Partners
Saint Louis, MO3 days ago - ...customer-focused Outside Parts Sales Representative (OPS) to join our team in St. Louis!... ...enjoy connecting with people, finding solutions, and driving results, this could be a... ...This is a Monday–Friday role, but some nights and weekend hours may be needed to support...Night shiftWeekend workMonday to Friday
Truck Centers Inc
Saint Louis, MO4 days ago $17 per hour
Count Room Representative Join to apply for the Count Room Representative... ..., where the days and nights are fast paced. You’ll work... ...Lead or Manager. Benefits available to team members include: Uber... .... Must be able to work any weekends and holidays. Must pass background...Night shiftWeekend workHourly payLocal area$22.1 per hour
...’ll need to succeed as a Customer Service Representative at XPO 2 years of customer service experience... ...skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: Excellent...Night shiftWeekend workFull timeWork at officeShift workAfternoon shift$19 - $20 per hour
...research and training throughout the U.S.A. This full-time position is based in Maryville, IL, with evening, overnight, and weekend shifts available and eligible for shift pay differentials. Open Positions / Shifts: Crisis Residential Unit Fridays from 7:00am to 3:30pm...Night shiftWeekend workFull timeLocal areaImmediate startShift workAfternoon shift- ...round sunshine, world-class cuisine , and weekend trips to Pacific and Caribbean beaches ,... ...strategy, account plans, and customer solutions Maintain market knowledge: lanes, seasonality... ...developing others Flexibility to work nights, weekends, and holidays as business...Night shiftWeekend workFull timeLive inLocal areaRelocation
$16 per hour
...Hospitality $16/hr + Tips | Part-Time, mainly nights and weekends Hospitality Career Growth | Flexible... ...and development programs Schedule & Availability This position supports a hospitality... ...that exceeds guest expectations. Represent LAZ Hospitality with integrity,...Night shiftWeekend workHourly payFull timePart timeLocal areaFlexible hoursShift workDay shiftAfternoon shift$15 - $16 per hour
...Departments include:ArtCraftsCustom FramesFabricsFloralHobbiesJob description - requirements:Applicants must be available to work some nights and weekends.Applicant must be mature and self motivated. Previous experience in the craft or hobby field is preferred, but not...Night shiftWeekend workHourly payFull timePart timeFlexible hoursHobby Lobby
Fairview Heights, IL3 days ago$350 per month
...Minimum of 6 months of call center, customer service, or dispatch experience Strong communication and customer service skills... ...up to $350 after training by meeting performance metrics Night or weekend differential, based on shift worked Benefits from day one...Night shiftWeekend workRemote jobHourly payShift work- ...moments in their lives Strong customer service, sales, retail and/or jewelry experience Flexible availability to work during "peak" retail hours such as nights, weekends, and holidays A positive, customer -focused approach in delivering an exceptional customer...Night shiftWeekend workBase plus commissionFull timePart timeSeasonal workImmediate startFlexible hours
$75k
...meet with farmers and small business owners, then enjoy your weekends off. Say goodbye to the daily grind and hello to a work-life balance... ...and educate them about Platinum’s supplemental insurance solutions. 2. Leverage Our 10-Step Sales Process : Follow a time-tested...Night shiftFlexible hoursPlatinum Supplemental Insurance
Caseyville, IL1 day ago- ...Emergency Medical Dispatcher Opportunities in Collinsville Emergency Medical Dispatchers help people requesting urgent medical assistance... ...continuously. Employees may be assigned overnight shifts, weekends, holidays, rotating schedules, and required overtime. What...Night shiftWeekend workShift workRotating shift
911 Emergency Communications
Collinsville, IL10 days ago $15 per hour
...EnthusiasticHard working and attentiveResponsible and dependableAuthentic and genuineTakes pride in doing a good jobBenefits & Perks available for hourly Crew:Weekly PayClosed on Major HolidaysFlexible SchedulingNo-Cost Therapy (In-person, Virtual, or Text Therapy)...Weekend workBi-weekly payHourly payWeekly payImmediate startAll shiftsShift workRaising Cane's
Saint Louis, MO3 days ago- ...franchise located in St. Louis is seeking Customer Service Representatives. In this role, you will be responsible for taking orders,... ...excellent customer service. Candidates should be flexible, available on weekends and holidays, and possess a positive attitude. Physical...Weekend workFlexible hours
- ...you go? Then a Retail Sales Representative role with Wireless Vision... ...appropriate total technology solution.Assist in other tasks,... ...including but not limited to nights, weekends, and holidays based on the... ...skills.Flexible scheduling availability.Completed High school diploma...Night shiftWeekend workFull timeFlexible hours
Wireless Vision
Collinsville, IL4 days ago - ...individual functions as a floater—available to fill last-minute shift... ...care, the Avid Ambassador represents Avid in the community by... ...staffing gaps and recommend solutions. Promote Avid’s mission, vision... ...Hours: Monday-Friday, with weekends and holidays as needed. Travel...Weekend workPermanent employmentFull timeImmediate startMonday to FridayFlexible hoursShift work
- ...visitors, contractors, and community partners. The role requires a high school diploma or GED and 1-3 years in public-facing work or park operations, plus a valid driver's license. Flexibility for nights and weekends is expected. #J-18808-Ljbffr Forest Park Forever IncNight shiftWeekend workFor contractors
- ...selections, process sales at the POS, and keep the shop tidy and welcoming. This part-time, hourly role offers flexibility with nights and weekends and requires strong communication, basic math, and the ability to stand for extended periods while delivering friendly, on-...Night shiftWeekend workHourly payPart time
- ...Participates in utilization review of medical records as assigned. Gives total patient care as needed. Takes on-call duty nights, weekends and holidays, as assigned. Completes and submits OASIS assessments, reassessments, transfers, resumptions of care, discharges...Night shiftWeekend workFull timeTemporary workWork at officeRelocation package
$27.01 - $31.05 per hour
...Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work... .... Work flexible shifts which could include days, nights, holidays, and/or weekends. Assist with random saliva drug testing protocols. Maintain...Night shiftWeekend workHourly payWork experience placementWork at officeFlexible hoursShift workAmazon Jobs
Edwardsville, IL3 days ago- ...Must be willing and equipped to work outside Must be available to work a minimum of 4 days including Friday and... ...enjoy working at Chick-fil-A. Work Schedule Weekend availability Day shift Night shift Benefits ~ Flexible schedule ~ Paid...Night shiftWeekend workFull timeAll shiftsFlexible hoursShift workDay shift
Chick-fil-A
Fairview Heights, IL1 day ago - ...Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work... .... Work flexible shifts which could include days, nights, holidays, and/or weekends. Assist with random saliva drug testing protocols. Maintain...Night shiftWeekend workFlexible hoursShift work
$16 - $19 per hour
...typically pays $14 to $18 per hour, with opportunities for overtime pay, holiday pay, and shift differential pay for overnight or weekend shifts depending on location and experience. Customer Service Associates are responsible for providing customer service, handling...Night shiftWeekend workHourly payFull timePart timeShift workWalgreens
Collinsville, IL2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Dispatch Solutions Representative (Nights & Weekend Availability). Be the first to apply!
Related searches
- registered representative Collinsville, IL
- social media representative Collinsville, IL
- credentialing representative Collinsville, IL
- cash application representative Collinsville, IL
- loss control representative Collinsville, IL
- operations representative Collinsville, IL
- representative Collinsville, IL
- quality assurance representative Collinsville, IL
- benefits representative Collinsville, IL
- merchandising stocking representative Collinsville, IL