Director of Customer Experience & Care Excellence

4over

4over is seeking a strategic Customer Relations Director to lead and scale its Customer Care Relations organization. You will guide a multi-site team, drive customer satisfaction, reduce churn, and optimize processes that support growth. Reporting to the VP of eCommerce and Customer Experience, you will champion service excellence across all interactions. The role requires 10+ years in customer service/operations leadership, a bachelor's degree, and proven ability to build scalable teams. #J-18808-Ljbffr 4over

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Vacancy posted 1 day ago

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