Parts Manager

Parts Manager – Full Time

The ideal candidate possesses strong management skills, a deep understanding of parts inventory and sales, and the ability to drive profitability while ensuring exceptional customer service and regulatory compliance.

About Us

Webb Automotive is a family-owned and operated dealership group serving the Chicagoland and Northwest Indiana areas for over 50 years. We are committed to delivering exceptional service, quality vehicles, and fostering a supportive workplace culture. Built on a strong foundation of integrity, customer satisfaction, and teamwork, we are eager to continue to grow and expand our team. Our employees are the driving force behind our success, and we offer opportunities for career development, stability, and a welcoming, team-oriented environment. If you’re looking to join a company that treats you like family and invests in your future, we’d love to have you on board!

Benefits

• Average annual compensation of $80,000 - $100,000
• Health insurance- Company contributes a portion to cost
• Dental, Vision, Assurity, and LifeLock insurance options available
• Paid Life Insurance
• 401(k) with company matching
• Paid Time Off
• Family owned and operated
• Positive work environment

Responsibilities

• Oversee and manage Parts Counter-people and Parts Drivers
• Forecast and achieve departmental goals and objectives
• Manage balanced inventory for service, wholesale, and retail needs; adjust to maximize turnover and minimize obsolescence
• Set pricing for each customer category to ensure profit while fostering customer loyalty
• Supervise stock orders, special orders, and tagging for factory credit recovery
• Analyze sales, expenses, and inventory monthly to meet profit goals; develop a profitable wholesale parts program
• Maintain high-quality service for both external and internal customers
• Collaborate with the service manager to ensure timely turnaround of parts for all jobs
• Hold department meetings, attend manager meetings, and optimize departmental operations
• Provide technical support and coordinate paperwork, shipping, and receiving for the Parts Department
• Manage payroll records for parts department employees
• Create and upkeep schedule for Parts Department staff
• Hire, train, and evaluate Parts Department staff
• Develop sales promotions, utilize co-op advertising, and follow incentive programs
• Handle customer complaints promptly to ensure satisfaction
• Support collections of past-due accounts and assist with accounting processes
• Enforce safety requirements, including Hazmat & OSHA compliance and processing MSDS sheets on all products
• Stay updated and comply with federal, state, and local regulations affecting parts sales

Qualifications

• High School Diploma or equivalent required
• Experience with auto parts sales preferred
• Strong organizational and time management skills
• Ability to work in a fast-paced work environment
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Must have a clean driving record and hold a valid driver’s license
• Must be willing and able to submit to a Background Check and Drug Screen