Insurance Collector

Insurance Collector

The Insurance Collector is responsible for all insurance follow-up on assigned accounts from the management team. The core responsibilities of an Insurance Collector include research; filing corrected claims and adjustment identification to ensure proper account resolution. This position requires the ability to work independently; accomplish goals; excellent customer service and communication skills; creativity; patience; and flexibility. Insurance Collector relies on the guidelines established by the organization to perform job functions and work under general supervision in a moderately fast paced environment. Insurance Collector reports to the Supervisor or Manager and at times department lead.

Job Requirements

Minimum Education: High school diploma or equivalent

Minimum Work Experience: Previous healthcare billing and/or Medical insurance experience preferred

Required Licenses/Certifications:

Required Skills; Knowledge; and Abilities:

• Knowledge of medical practices; terminology; and accounting policies.
• Knowledge of goal-setting.
• Knowledge of insurance processes.
• Skill in planning; organizing; delegating; and supervising.
• Skill in evaluating the effectiveness of existing methods and procedures.
• Skill in problem solving.
• Skill in verbal and written communication.
• Ability to read; interpret and apply policies and procedures.
• Ability to set priorities among multiple requests.
• Ability to interact with patients; medical and administrative staff; and the public effectively.

Hendrick Medical Center