Account Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hourly pay PLUS commission
• Retirement benefits
• Health stipend
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:
As an Account / Assistant Manager for Crystal Martinez - State Farm Agent, you are a trusted partner to both our customers and our agency team. This role requires someone who is highly organized, service-focused, and capable of juggling multiple priorities. You’ll support daily operations, provide exceptional customer service, assist with claims, and provide leadership and support to our agency team.

This position blends administrative support with customer-facing responsibilities, making it a great fit for someone who enjoys helping others and keeping the office running smoothly.

RESPONSIBILITIES:

• Deliver excellent customer service through phone, email, and in-person interactions.
• Assist with sales conversations, policy changes, and cross-selling when appropriate.
• Monitor agency workflows and help maintain operational efficiency.
• Support the agent in reviewing files, catching details, and ensuring compliance.
• Help manage daily office needs and serve as a go-to resource for both team members and clients.

QUALIFICATIONS:

• Prior State Farm experience is required.
• Currently licensed applicants highly preferred.
• Strong organizational skills with attention to detail.
• Friendly, professional communication style.
• Ability to take initiative and support others in a fast-paced environment.
• Comfortable with sales and client outreach.