Store Assistant Manager

Who We Are At Salon Services PRO, we are proud to be Beauty Business Obsessed. We’re driven by creativity, accountability and the goal of being your ultimate resource. What started 40 years ago as a small group of professionals with only a handful of products has evolved into your single source of beauty business support. Whether that’s by partnering with brands that create artistry-elevating, time-saving, money-earning tools, providing flexible education opportunities, or simply helping you do you—we’ll be your biggest cheerleaders. We can’t wait to support you. We center around these four core values: We champion people and are passionate about inclusivity. We are relentless about strengthening your journey. We are accountable to those we serve. We welcome challenges. What We Do Salon Services PRO is a professional beauty distributor based in Washington serving licensed professionals in the beauty and wellness industry. With over 200 employees in 11 states and 26 store locations, we have grown into one of the largest independent professional distributors in the country. We are proud to have a diverse portfolio of 50+ brands that encompass the best and brightest beauty brands. Additionally, we offer education, business consulting and other forms of support for today’s licensed beauty professionals. What You’ll Do Leadership and Culture: Continually drive and develop Salon Services culture by nurturing, supporting, and promoting the company mission, values, vision, and brand. Model effective coaching behaviors always, resulting in high performing Store. Supervision: Provides leadership in the day-to-day sales and operational processes of the Store location. Communication: Ensure proactive, collaborative, and timely communication with management, store team, and other stakeholders within the organization. Ensure daily social media presence for the store social pages. Performance: Conduct 15 minutes of learning on each shift. Continually cross‑promote and up‑sell products to increase the location’s average dollar per sale. Provide a consistent high level of client service to all internal and external customers with a goal of 0 customer complaints. Complete and submit all required paperwork in accurate and timely manner. Perform as the primary ‘cashier’ for clients according to company policy and guidelines in a very efficient and friendly manner. Educating Customers: Organize and execute all functions related to social live events, sampling, education, acting as the project manager. Inventory: Adhere to all Inventory controls set forth by Salon Services and Supplies. Maintain proper inventory levels, ensure inventory is faced and properly restocked throughout the day, and receive shipments in accordance to store policy. Freight must be received within 24 hours of receipt, following all Salon Services receiving guidelines. Store Operations: Maintain a clean and presentable store. Display promotions and signage appropriately. Manage communication, this includes but is not limited to voicemails and Emails. Engaging with customers to make them feel welcome and comfortable in the store. Assist in outbound customer relationships by conducting outbound calls, social media posts, sending or emailing thank you notes, and inviting customers to events and education. All other assigned tasks, as set forth by the Store Manager. Requirements Who You Are: Social Media acumen required. Excellent verbal and written communication skills, demonstrated in a clear, concise, accurate, timely and professional manner. Ability to follow instructions with a positive attitude. Comfortable with the use of computers. Comfortable working with numbers, able to apply basic mathematical concepts. Stand and/or sit continuously to perform job functions for a full shift. Ability to lift up to 50 pounds. Nice‑to‑haves Minimum of 6 months retail history preferred. Prior supervisory experience preferred. Previous cash handling experience preferred. We Are Offering Time Off Package including sick, vacation, and holidays. Full Medical Benefits Package, including Dental, Vision, Free Basic Life Insurance, Free Extended Medical Coverage when enrolled in basic Medical, and More. 401k Matching Up to 4% of Employee Contribution After 1 Year of Continuous Employment. Employee Recognition Awards & Rewards. Confidential pay advancements of earned wages available through HRIS mobile app. We believe that mental health is health, and every person should be considered in the discussion. That’s why we’re proud to be an equal opportunity workplace, committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. Salon Services Pro is committed to embodying equity, diversity and inclusion throughout all aspects of the business. Our goal is to create an environment that embodies respect and mindfulness; creating space where all can bring their authentic self to work. We strive to create a workplace culture that is free of discrimination and harassment. Salon Services Pro is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please inform our Recruiting team if you need any assistance completing any forms or to otherwise participate in the application process. Job Type: Full-time Salary: $17.13-$20.96 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Shift: 8-hour shift Day shift Weekly day range: Monday to Friday Ability to Relocate: Bellevue, WA 98005: Relocate before starting work (Required) Work Location: In person #J-18808-Ljbffr Salon Services PRO