Counter Sales Associate

Job Description

Job Description

Who We Are:

With 43 locations throughout Pennsylvania, New Jersey, Maryland and Delaware and a team over 480 strong, APR Supply Co. is a premier full-service distributor of plumbing, HVAC and hydronic supplies. We seek talented, enthusiastic, and customer-focused individuals to join our team.

Why You’ll Love Us:

At APR Supply, we believe great work starts with strong relationships. As a family-owned distributor, we are committed to long-term growth—for our customers and our teammates.

You will find meaningful work, opportunities to grow, modern tools that support your success, and a team that values accountability, excellence, and results. We offer competitive pay, strong benefits, and the stability of a company that invests in its people for the long haul. Our benefits package includes health insurance, vacation and sick days, 401K plan, and much more.

What You'll Do

The Counter Sales Associate plays a crucial role in driving sales and building strong relationships with customers by identifying new business opportunities, nurturing existing accounts and achieving company, territory and branch revenue goals.

• Build and maintain strong relationships with existing customers to understand their needs, provide tailored solutions, foster loyalty and repeat business
• Proactively identify opportunities for expanding the customer base and increasing market share
• Assist customers in person or over the phone and prepare accurate and detailed quotations for products based on clients specifications
• Confirm orders are input and processed correctly and sales transactions ae completed accurately
• Pick customer orders from warehouse storage areas
• Make deliveries to customer locations on an as-needed basis
• Collaborate with customers to understand their evolving needs addressing customer inquires, concerns and issues promptly and professionally
• Gather and analyze customer feedback and preferences to provide insights for product or service improvements
• Collaborate with internal teams to develop comprehensive solutions that align with customer requirements
• Stay updated on product knowledge, industry trends, competitive landscape and market development through continuous learning and training programs
• Continuously renew your knowledge of company offerings, features and benefits
• Identify areas for improvement and implementing best practices to enhance overall branch efficiency and productivity
• Monitor health and safety policies/regulations in the branch environment
• Assist in keeping facility clean, neat, safe, and operating efficiently
• Willing to work some overtime when needed
• Other duties as assigned

Required for Success

• High school diploma or equivalent
• Valid driver’s license
• Successful sales abilities
• Strong computer skills and ability to navigate in Eclipse software
• Proficient written and verbal communications skills
• Problem-solving abilities and strong organizational skills
• Ability to effectively communicate with customers, various departments and vendors
• Self motivated and willing to work with others
• Detail-oriented

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