Tribe Coach

Job Description

Job Description

Job Summary: To educate, train, and motivate members to assure they are achieving their

health and fitness goals through pre-written workouts and top-notch coaching. The coach will create and deepen relationships with members and add value to their membership and enhance their sense of belonging to the club. This includes assisting new members in the achievement of their fitness goals by delivering workouts and coaching proper form.

Pay $10 per attendee each class 

Duties/Responsibilities:

• Greet members and staff with exemplary service and professionalism.
• Assist with the training of new coaches
• Attend all departmental meetings, all staff meetings and training seminars.
• Maintain proper certifications based on the most updated guidelines specific to certification.
• Consistently hit personal goals, retention rate, revenue goals and other goals set by the Fitness Director.
• Complete all tasks that are required in conjunction with the ABC system and additional platforms. Complete payroll procedures due by close of business on Sunday of payroll weeks.
• Ensure proper coverage of the sessions by completing the request in Net Gym in the case of illness, injury, or vacation and reporting back to your head coach.
• Circulate through the fitness floor to maintain a friendly, open, and helpful relationship with all staff and members, as well as, identifying issues, concerns and problems with equipment and all other operations of the club.
• Exhibit good listening skills when issues arise and problem solve professionally and to the best of your ability. Defer issues that need further arbitration to the Fitness Director.
• Assume other duties and projects as assigned.

TRIBE Team Training™ – Coach’s Responsibilities

-Active recruitment of members for all programs and sessions

• Invite members to trial a session (ongoing throughout the season) if there is space.
• Be active on social media, repost UVAC Tribe posts, and promote your own sessions.
• Actively recruiting throughout the season and not relying only on “people coming to us”.
• Examples:

In House – New members to the club, on the gym floor, group fitness classes, personal training clients, current and previous TRIBE members.

External – Getting out and about in the community and local businesses, using your circle of influence.

- Client Care

• It is paramount that you get to know everyone in your TRIBE teams. Therefore, you must catch up with each member before or during the first week of the season.
• You should then catch up again with each participant during weeks 4 or 5 to give them feedback on their progress and where they can potentially progress to, and to secure them in TRIBE training for the next season.
• People lead busy lives and often must go away (or have things come up) which may interfere with their training schedule. Therefore, as their coach, it is your responsibility to organize a catch-up session for any sessions that may have to be missed. Example, refer them to another session, day, and time.
• Assist with the record keeping and data of member fitness information.
• To help you and the club manage this, you are expected to complete the attendance sheets EVERY WEEK.
• Make collection of payment for the season before the season begins

-Tribe Culture and Team Spirit

• We know that by working together we gain far greater results than working on our own. Together we achieve more! This is not only applicable to the members of your team, but it goes across the board between TRIBE Coaches. We look out for each other and support each other. Supporting each other’s sessions and creating a positive, supporting environment will create happy team members that enjoy spending their free time with us!
• You as coaches represent an amazing product. Your personal appearance along with the cleanliness of the TRIBE studios can have a direct influence on your team members. Therefore, you must ensure that you present yourself impeccably and wear the correct TRIBE uniform at all times.
• You are also responsible for keeping the Tribe studios clean and tidy after your session. Please consider your fellow TRIBE Coaches that use the studios after you.
• We unite together, we work together, and as a result we grow together! One body, one unit, one tribe! Keep being the best version of you and continue to be brilliant!