Care Coordinator, Outpatient
$23 - $25 per hourHeritage Behavioral Health Center
Job Description
Job Description
Care Coordinator – Outpatient Services
Heritage Behavioral Health Center | Decatur, Illinois
Full-Time | Monday–Friday, 8 AM–5 PM | Every Other Friday Off (Paid Wellness Day)
Pay: $23.00–$25.00/hour, based on education, experience, and licensure/certification
LOOKING FOR A CAREER WHERE YOUR WORK TRULY MATTERS?
Heritage Behavioral Health Center is hiring a Care Coordinator to join our outpatient mental health and substance use teams. If you're passionate about helping people navigate their healthcare journey and want a role with real impact, and real work-life balance, we want to hear from you.
WHY YOU'LL LOVE WORKING HERE
- Every other Friday off, paid wellness days
- Competitive pay aligned with state and national benchmarks
- Loan forgiveness eligibility through the National Health Service Corps (NHSC)
- A collaborative, mission-driven team where every role impacts client care
- Tuition assistance and continuing education support
ABOUT HERITAGE BEHAVIORAL HEALTH CENTER
We're a Certified Community Behavioral Health Clinic serving individuals across a multi-county area in and around Decatur, Illinois. We believe every team member, no matter their position, plays a part in client care, and we take care of our staff so they can focus on taking care of others.
WHAT YOU'LL DO
As a Care Coordinator, you'll be the connective thread that keeps clients engaged in their care from first contact through successful treatment. You will:
- Ensure clients get connected to behavioral health treatment, primary care, specialty care, and community resources
- Follow up proactively with clients to track progress and troubleshoot barriers to care
- Coordinate with primary care teams, behavioral health providers, and community partners on appointments and treatment plans
- Educate clients and families on care continuity and available resources
- Document client progress and service engagement in electronic health records
- Help clients navigate healthcare and social service systems
- Participate in interdisciplinary team meetings and ongoing trainings
WHAT YOU BRING
- High School Diploma/GED plus 5 years of supervised mental health or social service experience, OR a Bachelor's degree in social work, psychology, education, or a related human services field
- Minimum age of 21
- Valid driver's license, reliable transportation, and proof of auto insurance
- Strong communication skills and the ability to build rapport with diverse clients
- Comfort with electronic health records (EHR) and Microsoft Office
- A collaborative, adaptable, and empathetic approach to client care
FULL BENEFITS PACKAGE
- Generous vacation, sick, personal, and holiday leave
- Employee Assistance Program (EAP) and fitness reimbursement
- Health, dental, and vision insurance with substantial employer contribution
- Flexible spending accounts (healthcare and dependent care)
- Additional life insurance options
- 401(k) and Roth retirement plans
- Tuition assistance and continuing education opportunities
- NHSC loan forgiveness eligibility
Ready to make a difference? Apply today and join a team that cares about your well-being as much as the individuals we serve.
Heritage Behavioral Health Center is an Equal Opportunity Employer.
$23 per hour
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