QC/QA Specialist/Customers

Job Description

Job Description

Quality Control Specialist – Customer & Documentation Focus (FDA / Food Industry)

Onsite | Full-Time

We are partnering with a growing company in the food industry seeking a Quality Control Specialist to support customer-facing quality processes and end-product compliance. This role focuses on ensuring accurate documentation, meeting customer requirements, and maintaining regulatory standards across finished goods.

Key Responsibilities:

• Review, create, and maintain Certificates of Analysis (COA) and other quality documentation in SAP to ensure accuracy and compliance
• Prepare and submit required certificates (Phytosanitary, Free Sale, and others) based on customer and regulatory requirements
• Handle customer requests for quality documentation, ensuring timely and accurate responses
• Oversee quality programs including sanitation, allergen control, pest control, Kosher certification, and expiration reporting
• Collaborate with Sales, Logistics, and Production teams to support customer orders and documentation needs
• Maintain detailed records, perform data analysis, and provide reports to leadership
• Review microbiology test results, support SOP compliance, and assist with validations and investigations
• Support operational quality processes, including backup for raw material or component release as needed

Qualifications:

• Fully bilingual (English/Spanish)
• 2+ years of quality control or food safety experience in FDA-regulated environments (food or pharma preferred)
• Experience supporting customer-facing quality documentation and compliance processes
• Basic knowledge of SAP and Excel (ERP training provided)
• Strong organization, documentation, and attention to detail
• Ability to work cross-functionally and manage multiple priorities

Compensation & Benefits:

• Salary: $45,000 – $55,000+ (flexible based on experience)
• 75% employer-paid health coverage (medical, dental, vision)
• 401(k) with 3% company contribution
• Vacation and personal days

Additional Details:

• Onsite position
• 2-step interview process
• Target start date: Second week of July

CAREERXCHANGE is an equal opportunity employer.

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