Maintenance Technician

Maintenance Technician

Housing Development Corporation MidAtlantic (HDC) is currently seeking a Full-time Maintenance Technician for our Claymont Street Apartments (Wilmington DE) & Quaker Arts Apartments (Wilmington DE).

At HDC, youll be part of a team that values excellence, equity, collaboration, community, and integrity. We invest in our people, support growth and development, and empower our employees to make a differenceboth in our communities and within the organization.

If youre looking for work that is meaningful, people-centered, and connected to a greater purpose, youll find it here.

The Maintenance Technician I plays a vital role in delivering safe, high-quality, and welcoming homes for residents across HDC MidAtlantics affordable housing communities. This position is responsible for the day-to-day maintenance, repair, and readiness of assigned properties while contributing to a consistent, resident-centered experience across the portfolio.

Working under the direction of the Community Manager, the Maintenance Technician I ensures that communities meet HDCs standards for safety, curb appeal, and operational performance. This role reflects HDCs commitment to housing stability and dignity by delivering responsive, reliable, and trauma-informed maintenance service that residents can trust.

Essential duties and responsibilities include:

• Serve as a responsive, respectful, and professional point of contact for residents maintenance needs.
• Communicate clearly and courteously with residents regarding unit entry, scheduling, and completion of work orders.
• Complete work orders promptly and efficiently, ensuring high-quality outcomes and resident satisfaction.
• Maintain the physical condition of the community in alignment with HDCs maintenance standards, safety protocols, and expectations for cleanliness and curb appeal.
• Prepare vacant units for occupancy by completing inspections, repairs, and make-ready activities within established timelines.
• Perform a variety of maintenance tasks including painting, drywall repair, plumbing, minor electrical troubleshooting, and general building upkeep.
• Collaborate with Community Managers, Regional Managers, and Resident Services to support overall property performance and resident well-being.

Education, experience, and special requirements:

Position requires a high school diploma or equivalent, along with a valid drivers license. Some hands-on maintenance experience preferred; technical training or coursework in plumbing, carpentry, HVAC, or a related trade is a plus. Ability to manage multiple priorities and respond to changing operational needs. Required to follow on-call rotation. Strong attention to detail, reliability, and the ability to manage multiple tasks and priorities. Good communication skills and a respectful, customer service-oriented approach when working with residents. Must be open to learning property management software and standard maintenance technology. Successful completion of drug screening and criminal background check.

Core competencies (skills, knowledge, or abilities):

Quality of Work: Demonstrates commitment to their area of work, capability, and efficiency in completing work, and dedication to providing the highest quality deliverables and services. Takes ownership of their work and understands its impact on residents, partners, and the organization. Strives for excellence and motivated to give their best.

Teamwork and Collaboration: Able to work with colleagues toward shared goals. Understands the value of collaboration and teamwork to the success of their role, and willingly shares in responsibility and recognition when contributing to the capacity of the team. Works effectively and respectfully within and across teams and departments.

Communication: Demonstrates effective and proactive communication skills appropriate to their role; gives and seeks honest, respectful feedback; acts with integrity and empathy; mindful of managing and expressing ones emotions respectfully in all situations. Understanding of diverse perspectives, viewpoints, and experiences.

Continuous Learning: Actively identifies new areas for self-learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. Takes initiative in their professional development.

Results Oriented: Reliably delivers intended results, on time and within budget. Is solution-oriented and able to adapt in face of challenges; able to analyze and prioritize situations to solve problems; displays sound judgment and makes decisions in alignment with departmental and organizational goals.

Normal work environment:

Work environment will be indoors and outdoors, including hazardous conditions, and will require occasional travel. Requires vigorous physical demands; lifting up to 50 pounds, continuous standing, bending, walking, and lifting. Requires travel within the region to support multiple communities as needed.

Equal Opportunity Employment

We believe in and practice equal opportunity. HDC MidAtlantic is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individuals race, color, religion, creed, gender identity or expression, sexual orientation, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.