Maintenance Technician

Job Description

Job Description

Who We Are
South Oxford Management is a leading full-service property management company with a presence in Texas, Georgia, Virginia, New Jersey, Florida, and Connecticut. We are committed to delivering exceptional experiences for our residents and team members alike. Our owners and leadership team brings extensive industry experience, ensuring that quality and excellence are woven into every facet of our operations—from asset management to leasing. We are passionate about creating positive experiences and believe in putting people first. When you become a part of South Oxford Management, you join a supportive team that values learning, encourages idea sharing, and actively engages in team building and community service activities.

How You Will Contribute
The Maintenance Technician performs technical and mechanical work to ensure that the physical aspects of the buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.

Things You Will Do

Maintenance

• Perform routine work orders at the community, which may include appliance repair, completing emergency and on-call tickets.
• Perform repairs and maintenance tasks across plumbing, electrical, HVAC, carpentry, and appliances.
• Diagnose faults, carry out preventative maintenance, and weekly/monthly inspections.
• Ensure resident service requests are completed promptly and apartments are market-ready.
• Participate in on-call rotation for after-hours emergencies.
• Respond to resident work orders with a customer-first attitude.
• Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Take pride in the apartment community; visually inspect and address areas of concern, keep the community clean, and make note of service needs.
• Keep the Maintenance Shop stocked, organized, and clean.
• Utilize maintenance management systems on computers and iPads to complete work orders.

Safety

• Be mindful of the condition of the community and initiate action to correct unsafe conditions, i.e., broken gates, broken steps, broken/burned-out exterior lights.
• Think safety first and ensure that unsafe conditions are corrected promptly.
• Report major repairs and needs to maintenance supervisor and property manager.
• Remove and transfer of appliances, abandoned furniture, and equipment.
• Schedule and perform routine preventive maintenance.
• Utilize maintenance management systems to complete preventive maintenance and annual inspection

Customer Service

• Provide outstanding and proven customer service to residents and future residents.
• Inspect and help coordinate all make-ready repairs and services.
• Help your team anticipate problems that residents might have before they even occur.
• Perform additional duties as assigned by the Maintenance Supervisor or Community Manager.

Things You Will Need

• You must have a valid driving license.
• Must be able to work on-site five days a week; this role is not remote or hybrid eligible
• High School diploma or equivalent.
• Willingness to work a flexible work week, including weekends, holidays, overtime, and on-call hours.
• Sharp professional appearance.
• Must be able to walk the property, which includes climbing stairs.
• Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, carry supplies.
• Stand for extended periods of time.
• May be required to lift to 50 pounds without assistance.
• Travel up to 10% or rarely.

Skills:

• General knowledge of all things pertaining to property maintenance.
• Skill in the safe use and maintenance of hand and power tools.
• Have a steady hand, good eyesight, and dexterity when using hand tools, and machinery.
• Able to multitask and meet deadlines.
• Advanced knowledge in HVAC. HVAC certification preferred.
• Proficient and comfortable using computers and various software programs.
• Knowledgeable of pertinent laws including EPA and OSHA regulations.
• Certified Pool Operator, Universal Freon License, including R410A preferable.
• South Oxford Management is proud to provide training and licensing opportunities for experienced individuals ready to take the next step.

What We Will Provide You
South Oxford Management provides a range of insurance options and benefits for our full-time team members. Including:

• Medical/Rx
• Dental
• Vision
• Employer Paid Life/AD&D
• Voluntary Life/AD&D
• Short Term Disability
• Long Term Disability
• Employee Assistance Program
• Accident Plan
• Hospital Indemnity Plan
• Critical Illness Plan
• Legal/ID Theft Protection
• Pet Insurance
• 401(k) Retirement w/ Match + Immediate Vesting
• Paid Holidays and Time Off (3+ weeks)
• Rent Discount (30%)
• Tuition Reimbursement ($2,000/year)
• Paid Parental Leave (4 weeks)
• Employee Referral Bonus
• Employee Rewards and Recognition

You’re exceptional. Let us make you feel it. Join our team.

South Oxford Management LLC is proud to be an Equal Opportunity Employer EOE/M/F/D/V/SO. South Oxford utilizes E-Verify , a web-based system that enables enrolled employers to verify the eligibility of their employees to work in the United States through the U.S. Department of Homeland Security and the Social Security Administration, subject to state law.

South Oxford Management LLC is committed to providing a workplace that is free from the use, sale, possession, or distribution of illegal drugs and alcohol, as well as free from the abusive use of legal drugs or alcohol. All job applicants are required to take and successfully complete a drug and/or alcohol test before they will be permitted to begin employment. Applicants who refuse to take a test or fail to cooperate with test representatives will not be permitted to begin employment. If a test yields a positive result for drugs or alcohol, the Company may withdraw the offer of employment to an applicant, where permitted by state law.