Automotive Service Admin

Automotive Service Admin

We are seeking a reliable and detail-oriented Automotive Service Admin to join our team at Asheville Ford Lincoln. The ideal candidate will provide excellent customer service, handle transactions efficiently, and support our service and sales operations to ensure a smooth and enjoyable experience for our customers.

This position is Full Time, and is a 3 day work week.

Responsibilities

• Process customer transactions quickly and accurately using point-of-sale systems.
• Greet customers with a friendly attitude and provide assistance as needed.
• Maintain a clean and organized checkout area.
• Handle cash, credit, and other forms of payment, ensuring accuracy in handling all transactions.
• Answer customer questions and resolve issues or direct them to the appropriate department via phone or in person.
• Follow all company policies and procedures related to cash handling and customer service.
• Any other duties requested by department Manager

Requirements

• High school diploma or equivalent.
• Previous cashier or customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to handle cash accurately and responsibly.
• Basic math skills and attention to detail.
• Ability to stand for extended periods and operate checkout equipment.
• Reliability and punctuality.

Benefits

• Free Health Insurance Option Available
• 401k Match Options Available
• HSA company match contribution
• Dental and Vision Insurance Available
• Paid Vacations, Holiday Pay, PTO pay
• Career advancement opportunities, promote from within
• Discounts on products and services
• Family owned and operated
• Long term job security

About the Company

Asheville Ford Lincoln is a trusted automotive dealership located in Asheville, NC, dedicated to providing excellent customer service and quality vehicles. We pride ourselves on our team-oriented environment and commitment to our customers' satisfaction.

The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 16 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Nissan, Honda, Volvo, Kia, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 5 states (Georgia, South Carolina, North Carolina, Texas, and Florida) We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.