ACT Case Manager - Hennepin County

Job Description

Job Description

Assertive Community Treatment (ACT) Case Manager - Hennepin County
4-Day Work Week Option Available

Location: Minneapolis, MN

Salary Range: $58,656.00 - $66,456.00 annually

We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations.

Mental Health Resources, Inc. is an Equal Employment Opportunity/Affirmative Action employer. We embrace diversity and inclusion and take a person-centered care approach to the population we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

See what employees have to say about working at MHR!

ACT is a program that functions as a “hospital without walls”. To this extent the role of the ACT team is to provide services and supports to individuals most affected by mental illness, who without this service would be involved in institutional care. The role of ACT and the Case Manager is to provide services that will stabilize an individual’s condition, aid and support to prevent hospitalization and to focus on the recovery process. As a member of the ACT team, there is shared responsibility for providing the services and supports necessary to assist everyone as they work towards their goal of recovery.

A few of the benefits offered by MHR:

• MHR is looking for candidates who are Spanish speaking, Hmong speaking, and Somali speaking. You may receive a $1000 salary bonus for passing the language proficiency exam.
• Up to 8 hours of clinical supervision per month provided toward LICSW, LCSW, LPC, and LPCC licensure.
• Intensive two-week initial orientation program AND on-going in-house training program
• Mentors for new case managers.
• iPhone, laptop computer, and Wi-Fi provided for all community-based staff.
• Health insurance (including family health coverage) with employee costs in the top 6% of most affordable health care options. Competitive dental insurance.
• Automatic enrollment in retirement plan after 1 year with a 3% employer contribution.
• 9 paid holidays and 18 days accrued PTO during your first year.
• Annual merit-based salary increase.
• Schedule primarily Monday-Friday day hours.
• MHR is committed to working towards racial equity and combating racism.
• MHR is a tobacco free workplace promoting health & wellness for the individuals we serve and our employees.

Main Duties and Responsibilities:

• Responsible for working as a team, in concert with everyone to develop an individualized plan of services and supports (Individual Treatment Plan) that will enable each person to live as independently in the community as possible. Services and supports might include activities such as assisting with skill development in the following areas: budgeting, housing, transportation, hygiene appointments, relationship building, symptom management, medication administration and obtaining or maintaining benefits.
• Maintains awareness of everyone’s medication adherence plan and provides services to assist individuals in carrying out the plan; evaluates adequacy of plan, reports problems and recommends modifications as needed.
• To the extent requested by the individual, provide collaboration and education to significant others and family members who are interested in assisting the client in their recovery process.
• Advocate on behalf of everyone to assure the protection of client rights and privacy, as well as assure that individuals understand the complaint and grievance procedures.
• Treat all individuals with dignity and respect, providing services that are respectful of age, gender, and culture.
• Assure that all changes in the individual’s status or needs are communicated promptly to the team to enhance continuity of care.
• Assure that services are provided as developed by the individual and team as documented in the Individual Treatment Plan.
• In case of illness or crisis, provide coverage for team members to assure and maintain continuity of care for each person served.
• Participate in all scheduled staff meetings and trainings, unless excused by your immediate supervisor.
• Act in a manner to assure individual’s confidentiality and privacy that complies with MHR policies and procedures.
• Assure that all MHR documentation is completed on time and within MHR policies and procedures.
• Assure all mandated civil commitment procedures and process are followed and information is submitted as required according to timelines required by law.
• Assure that MHR productivity standards (i.e. assertive outreach, case load, face-to-face contact, contact frequency, on-call, shift leader, PM, etc.) are met, as outlined by the Team Leader
• Chart maintenance – ensure chart information is up to date (i.e., ROIs, profile information, status changes, contacts, etc.).

Minimum Education and Experience:

• Bachelor's degree in social work, psychology or human services related field.
• Two years case management experience of which at least one year is experience in community based mental health with adults recovering from mental illness OR combination of equivalent experience and training.