Warehouse Manager

Job Description

Job Description

Trumbull Industries, Inc. - a recognized leader in the distribution of Kitchen and Bath commercial and residential plumbing, industrial PVF, kitchen cabinetry, and municipal materials, is currently seeking a Warehouse Manager for our Youngstown, Ohio location. With over 100 years in business, Trumbull Industries has built a reputation of the highest level of innovative and customer-centric approach, and we seek out employees that share this philosophy and excel at providing it.

Job Summary

The Warehouse Manager will be responsible for overseeing and managing the day-to-day warehouse operations and quality control processes within a distribution company. This role involves ensuring the accuracy and efficiency of scanning, picking, and loading activities, as well as maintaining high-quality standards for outgoing shipments. The coordinator will also serve as the primary point of contact for customer scheduling and communications, ensuring timely deliveries and customer satisfaction.

Key Responsibilities

Logistics Management:

• Coordinate and oversee the scanning, picking, and loading processes to ensure timely and accurate fulfillment of orders.
• Ensure that all products are picked and packed according to specifications, with correct quantities, packaging, and labeling.
• Manage the loading process to optimize truck space and ensure secure transport of goods.
• Collaborate with the warehouse team to maintain an organized and efficient workflow in the distribution center.
• Ensure warehouse employees have the proper training and certification for safe and efficient crane operation.

Quality Control:

• Conduct regular inspections of outgoing shipments to verify the quality and integrity of products.
• Perform random checks on scanning and picking procedures to ensure accuracy and compliance with operational standards.
• Identify and resolve discrepancies, damage, or quality issues before shipment.
• Implement and monitor quality control protocols to minimize errors and maintain high standards in product handling.

Customer Communication & Scheduling:

• Serve as the main point of contact for customers regarding order status, delivery schedules, and any special requests.
• Coordinate with customers to schedule deliveries, ensuring that timelines and requirements are met.
• Address customer concerns or issues related to delivery schedules or product quality promptly and professionally.
• Provide regular updates to customers regarding delivery progress and any potential delays.

Reporting & Documentation:

• Maintain accurate records of inspections, shipments, and quality control procedures.
• Generate reports on logistics performance, quality control findings, and any issues for management review.
• Ensure proper documentation for each shipment, including scanning logs, loading manifests, and customer delivery confirmations.

Collaboration & Teamwork:

• Work closely with warehouse staff, drivers, and management to ensure smooth operations and resolve any issues related to logistics and quality control.
• Provide feedback to warehouse and logistics teams to improve efficiency and quality standards.

Skills and Qualifications

• Proven experience in logistics, warehouse operations, or distribution management.
• Strong understanding of quality control processes and standards.
• Excellent communication skills, both verbal and written, for interacting with customers and internal teams.
• Ability to handle multiple tasks, prioritize, and meet deadlines in a fast-paced environment.
• Attention to detail and problem-solving skills to identify and resolve issues promptly.
• Proficiency in using logistics and warehouse management software.
• Basic knowledge of truck loading and transportation procedures.

Education and Experience

• High school diploma or equivalent (required).
• Associate’s or Bachelor's degree in Logistics, Supply Chain Management, or related field (preferred).
• 2+ years of experience in logistics or quality control within a distribution or warehouse environment.

Working Conditions

• May require occasional evening or weekend hours depending on customer needs.
• Physical demands include standing, walking, and possibly lifting items up to 50 pounds.
• Fast-paced and dynamic work environment.

Location

Youngstown, Ohio

Compensation

Competitive Salary and Benefits

Medical, Dental and Vision Benefits

401(k) with a Company Match