Medical Assistant II

19 hours ago Be among the first 25 applicants Job Title: Medical Assistant II Location: The Woodlands, TX 77384 Contract: 3 months (high possibility of extension) Shift: Monday-Friday 7:45am-4:15pm Duties: Welcomes and interacts with all patients, families, and visitors in a professional, timely, age appropriate, and culturally sensitive manner. Responds to customer questions with prompt information and/or service related to appointment status, wait time, or unanticipated problems. Communicates with patient, staff, and providers regarding patient arrivals, delays, and clinic processes. Proactively approaches dissatisfied customers and implements customer service recovery measures. Identifies prolonged wait times for patients in waiting room and reports to clinic manager. Obtains translation services as needed for customers. Participates in clinic meetings to assist in planning optimal patient flow for session/day. Attends staff meetings or signs attendance records for reading of minutes and attends mandatory training and development activities by established guidelines as evidenced by supervisory observation and written/verbal feedback. Notifies licensed staff or supervisor when unable to complete assigned tasks or responsibilities. Skills: Knowledge of nursing/medical assistant patient care tasks, the managed care industry, appointment scheduling, related medical terminology and customer service concepts. The ability to operate proficiently a personal computer and basic clinic/patient care, office equipment; demonstrate interpersonal skills; demonstrate good verbal communication skills; demonstrate good time management skills and provide excellent customer service skills. The ability to demonstrate quick decision making and self-initiated work behaviors is necessary. Bilingual in Spanish/English a preferred Education: REQUIRED- 2 years of related experience ONE of the Certifications or Registrations listed below: CCMA - Cert-Cert Clinical MA - CCMA National Healthcareer Association Or CMA-AAM - Cert-Cert Medical Assistant American Association of Medical Assistants Or EMT - Emergency Medical Techn Texas Department of State Health Services Or EMT-A - Advanced EMT Texas Department of State Health Services Or EMT-B - Emergency Medical Techn-Basic Texas Department of State Health Services Or EMT-I - Emergency Medical Techn-Interm Texas Department of State Health Services Or EMT-P - Emergency Medical Techn-Parame Texas Department of State Health Services Or LIC PAR - Lic-Paramedic Texas Department of State Health Services Or NCMA - National Cert Med Assistant National Center for Competency Testing Or NRCMA - Nat Reg Cert Med Assistant National Association of Health Professionals Or RMA - Registered Medical Assistant American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants ET_DN01 Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Health Care Provider Industries Hospitals and Health Care Referrals increase your chances of interviewing at eTeam by 2x Sign in to set job alerts for “Medical Assistant” roles. The Woodlands, TX $15.00-$21.00 6 months ago Medical Assistant I/II/III- ACTAT- EP Heart- Woodlands Certified Medical Assistant- TCP Medical Plaza Medical Assistant I/II/III- ACTAT- EP Heart- Woodlands Certified Medical Assistant (CMA) - TCP Conroe Clinical Medical Assistant Skills Assistant PRN Virtual Senior Medical Assistant - FMLA - The Woodlands, Tx Certified Medical Assistant/Licensed Vocational Nurse We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr