Patient Access Representative - Rockford
Trinity Health
Employment Type
Part time
Shift
Day Shift
Description
Schedule: 24 hours per week, Days
Week 1: 6:45-3:15 Sunday, 6:45-3:15 Thursday, 9a-5:30p Friday
Week 2: 6:45-3:15 Monday, 9a-5:30p Thursday, 9a-5:30p Friday
Week 3: 6:45-3:15 Monday, 9a-5:30p Thursday, 9a-5:30p Friday
Week 4: 9-5:30 Monday, 9a-5:30p Friday, 6:45-3:15 Saturday
Training: The first two weeks of training are M-F, 8a-430pm must be able to attend this
Why You'll Love Working at Trinity Health
A great team that supports one another like family
Day-one benefits including medical, dental, vision, and 403B retirement, and even pet insurance!
Generous PTO, paid holidays, and a Colleague Referral Program
Tuition reimbursement and student loan forgiveness options
Career growth opportunities across 21 states with Trinity Health
What You Will Do
Provide patient focused customer service.
Perform outpatient &/or inpatient registration & insurance verification functions;
Collect patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals.
Provide general information to hospital users, patients, families & physician offices
What You Will Need
1 year customer service experience, required
HS Diploma or equivalent required
Data entry skills (50 to 60 keystrokes per minute)
Basic computer skills
HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
Excellent communication skills (verbal and written).
Interpersonal skills to work with internal and external customers.
Accuracy and attentiveness to detail and time management skills.
Nice to Have
Medical terminology
Knowledge of diagnostic & procedural coding Insurance verification with the ability to explain benefits, secure necessary authorizations
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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