Senior Systems Operations Developer

Salary: $85,000 - 90,000 per year Requirements:

• Several years of experience in systems operations, production support, messaging operations, or systems development.
• Hands-on experience administering Linux operating systems and using command-line tools.
• Strong knowledge of email and messaging technologies, including SMTP, DNS and MX records, SPF, DKIM, DMARC, TLS and certificate management, SMTP authentication, mail queues, delivery status codes, email reputation, and anti-spam controls.
• Experience with SMTP routing, mail relays, gateways, connectors, and mail-flow troubleshooting.
• Experience supporting Proofpoint, Cloudmark, or comparable messaging-security platforms.
• Strong troubleshooting, analytical, and problem-solving abilities.
• Experience in production environments using incident, change, and problem-management processes.
• Preferred: scripting experience with Shell, Python, or Bash; familiarity with AWS, Azure, or GCP; knowledge of email security and anti-spam technologies; or experience in a 24x7 support environment.

• Manage and support messaging and email infrastructure in production environments.
• Handle day-to-day product operations, including monitoring, incident response, service validation, and operational support.
• Administer and troubleshoot Linux systems and services.
• Configure, maintain, and troubleshoot Proofpoint and Cloudmark messaging and email-security solutions.
• Design and maintain SMTP routing, relays, gateways, connectors, and mail-flow configurations.
• Investigate email delivery problems such as bounces, delays, rejections, spam classifications, and routing failures.
• Monitor system health, performance, availability, capacity, and message-processing workflows.
• Resolve production incidents through structured root-cause analysis.
• Create scripts and automation to improve efficiency and reduce manual work.
• Maintain operational procedures, runbooks, support documentation, and knowledge articles.
• Support upgrades, patches, configuration changes, migrations, and production deployments.
• Work with engineering, security, network, infrastructure, and support teams to resolve complex issues.
• Help ensure messaging systems meet security, compliance, availability, and performance requirements.
• Join on-call rotations and provide timely support for critical production issues.
• Identify ways to improve monitoring, alerting, reliability, and product operations.

• AWS
• Azure
• Bash
• Cloud
• DevOps
• Flow
• GCP
• Support
• Linux
• Network
• Python
• Security
• Blockchain
• Mobile

More:

We are Synechron, a global consulting firm combining creativity and technology to deliver digital solutions across artificial intelligence, consulting, digital, cloud and DevOps, data, and software engineering. With more than 17,000 employees, 58 offices in 22 countries, and over 20 years of experience, we serve financial services and technology firms through projects that include work with leading banks, financial institutions, and insurers. In this Senior Systems Operations Developer role, we support business-critical messaging platforms and focus on system reliability, security, and operational excellence. For positions based in Charlotte, North Carolina, the stated base salary is $85,000–$90,000 per year, with benefits; compensation varies by location and other factors. We offer paid annual leave, sick leave and holidays, parental leave, insurance, retirement savings plans, commuter benefits where available, education and training opportunities, access to Udemy Business courses, coaching, and opportunities to work abroad. We foster an approachable, diverse global workplace and provide flexible work arrangements, mentoring, internal mobility, and learning and development programs. We are an equal opportunity employer and make employment decisions based on business needs, job requirements, and individual qualifications.

last updated 41 week of 2026