Systems Analyst I/II/II



This position provides operational technology (OT) support to multiple Kern River departments by maintaining and enhancing critical production systems. The role serves as a key technical resource, resolving complex OT issues, ensuring system reliability and security, and providing technical leadership for OT projects.

Responsibilities

Provides daily administration, support, and maintenance of operational technology (OT) applications, systems, and infrastructure to ensure reliable and secure operations.

Maintains a thorough understanding of application dependencies, system integrations, network connectivity, and data flows across the OT environment.

Plans, prioritizes, and executes multiple concurrent tasks and short-term projects, ensuring deadlines are met and deliverables are completed on schedule.

Works with stakeholders to gather, analyze, and document business and technical requirements for complex OT initiatives and develops practical, cost-effective solutions.

Serves as a primary liaison between OT customers, vendors, and technical teams, providing responsive support and facilitating successful project execution.

Manages hardware and software asset inventories, including lifecycle tracking, licensing, maintenance, and support activities.

Monitors, investigates, and responds to system events, alerts, and operational issues to maintain system availability and performance.

Administers and maintains OT cybersecurity controls, including certificate management, endpoint protection, security monitoring tools, and vulnerability mitigation processes.

Supports and manages virtual infrastructure, ensuring system reliability, performance, backup, and disaster recovery capabilities.

Develops and maintains technical documentation, procedures, and standards to support operational excellence, compliance, and continuous improvement.

Qualifications

Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field, or an equivalent combination of education and relevant work experience. Typically, six years of progressively responsible experience in OT, IT, systems administration, or a related discipline may be considered in lieu of a bachelor's degree.

Minimum of five years of experience supporting, administering, and maintaining OT or IT systems, applications, networks, and infrastructure in a complex operational environment.

Strong verbal and written communication skills, with the ability to effectively interact with technical and non-technical stakeholders.

Comprehensive knowledge of operating systems, virtualization technologies, cybersecurity tools, and business-critical applications.

Demonstrated ability to analyze system performance, troubleshoot complex technical issues, and develop practical solutions to improve reliability and efficiency.

Ability to prioritize and manage multiple tasks, projects, and competing deadlines in a fast-paced environment.

Experience leading or participating in cross-functional teams and collaborating with customers, vendors, and internal stakeholders to achieve project objectives.

Strong understanding of system integration, network connectivity, asset management, and operational technology environments.

Working knowledge of cybersecurity principles, certificate management, vulnerability mitigation, and incident response processes.

Self-motivated with strong problem-solving, organizational, and analytical skills.

Willingness to work outside normal business hours, as required, and participate in an on-call rotation to support critical operational systems and infrastructure.

BHE Pipeline Group consists of Berkshire Hathaway Energy’s interstate natural gas pipeline companies, BHE GT&S, Kern River Gas Transmission Company and Northern Natural Gas Company. Combined, BHE Pipeline Group operates approximately 21,200 miles of pipeline with a design capacity of approximately 21.1 billion cubic feet of natural gas per day, owns assets in 27 states and is an industry leader in natural gas transportation. BHE Pipeline Group also operates 22 natural gas storage facilities with a total working gas capacity of 515.6 billion cubic feet and a liquefied natural gas export, import and storage facility. Kern River Gas Transmission Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation.