Medical Receptionist

Job Description

Job Description

We are seeking a Medical Receptionist to join our busy orthotics and prosthetics practice. As the first point of contact at our front desk, you’ll play a key role in creating a positive patient experience while supporting the smooth operation of our office.

• Welcome, check in, and check out patients with professionalism and care

• Assist patients with intake forms and enter information accurately into our EMR system

• Schedule, confirm, and manage appointments

• Answer phones and address patient questions promptly and courteously

• Verify insurance eligibility and process authorizations for orthotic and prosthetic services

• Maintain organized, accurate patient and office records

• Previous medical office or customer service experience preferred

• Strong EMR/data entry and organizational skills

• Experience with insurance verification/authorizations a plus

• Knowledge of orthotics and prosthetics helpful but not required

• Excellent communication skills, with the ability to multitask in a busy office

• Sensitivity to the needs of persons with disabilities

• Team-oriented mindset with the ability to work independently

• Consistent 4-day work week

• Supportive, patient-focused team environment

• Opportunity to gain experience in a specialized healthcare field

If you’re a detail-oriented, compassionate professional who enjoys working with patients and supporting a healthcare team, we’d love to hear from you!