Medical Front Office Clerk

Job Description

Job Description

Department:
PMG Parrish Medical Group

Schedule/Status:
8:00am-5:00pm; Full Time

Standard Hours/Week:
40

Location:
Port St. John / Titusville

General Description:
| Under the direction of the Site Manager, this position is responsible for being the point person for patients and visitors. Responsible for greeting patients, appointment scheduling, insurance verification, collection of copays, filing and phone communications. This position shall exemplify the desired Culture of Choice and philosophies of Parrish Healthcare.

Key Responsibilities: 

• Greets patients and visitors in a courteous and friendly manner both in person and via telephone; answering questions and taking messages if needed, scheduling appointments. 
• Prepares new charts, files, and maintains patient records; maintains, organizes, and pulls charts for upcoming patient appointments. 
• Confirms appointments with patients via telephone one day prior to scheduled appointment.
• Check in patients confirming accurate and updated patient and insurance information is in chart as well as the EMR.
• Perform billing and bookkeeping functions including collection of cash payments, posting, and balancing daily sheets of transactions and balancing deposits according to set billing protocols.
• Check out patients; accurately enter charges into computer, collecting all co-pays and out of pocket charges prior to patient leaving.

Requirements:

Formal Education:

• High school diploma or GED required. 

Work Experience:

• 0 to 1 year of experience in customer service, call centers, or medical office is preferred.

Required Licenses, Certifications, Registrations:

• None required

Full Time Benefits:  
Eligible to participate in a number of PMG-sponsored benefits, including: 

• Benefits Start on Day 1 
• Health, Dental and Vision Insurance 
• 403(b) Retirement Program 
• Tuition Reimbursement/Educational Assistance 
• EAP, Flex Spending, Accident, Critical and Other Applicable Benefits 
• Annual Accrual of 104 Personal Leave Bank (PLB) Hours