NP Dockside Crew Member

Kayak Pittsburgh Dockside Crew MembersInspire. Educate. Equip. We remove barriers and create access to outdoor experiences.POSITION SUMMARYDockside Crew Members are employees who assist in watercraft movement and dock management for the Venture Outdoors/Kayak Pittsburgh rental locations, generally open from May-October. During daily operations, dockside Crew Members will monitor the flow of customers and non-motorized rental watercraft arriving and departing from the dock. Crew Members can also expect to occasionally work away from the dock at the materials distribution area of the operation, providing safety talks and paddling instructions to arriving customers. Kayak Pittsburgh operates with both Dock Attendants and Boathouse Attendants. Candidates are encouraged to notify Management if they are interested in working in both roles. *Work at more than one Kayak Pittsburgh location is also permitted. There is no need to submit multiple applications.DUTIES AND RESPONSIBILITIESPrepare watercraft needed for daily operation – this involves generating the number and type of watercraft needed based on reservations, carrying the watercraft from the storage area to the dock area, and ensuring their cleanliness throughout the daySafely maneuver watercraft at the dock and stage them for useResponsible for maintaining assist customers in fishing equipment such as rods, reels, tackle, bait, nets, and safety gearControl watercraft traffic at the dock - provide directions and boarding/returning instructions for paddlers getting on and off the waterMonitor condition of boats and notify Management if any repairs need to be madeOffer customers information about the boats and the waterwayProvide assistance to customers on the water in the event of capsizes or other issues (employees will receive proper training for this)Fit customers with proper paddling equipment while conveying safety and paddling instructions to participants before they head to the dockEnsure participants' safety and complete satisfactionClean rental facilities and materialsLearn and follow all Venture Outdoors policies and guidelinesAttend biweekly staff meetings facilitated by Kayak Pittsburgh managementQUALIFICATIONSAbility to work in a team environmentPrevious water experience in non-motorized watercraft (kayak, SUP, etc) is preferred but not requiredWillingness to be flexible with work schedulesThis role requires consistent movement of materials weighing up to 90 lbs. Related experience is preferred but not requiredAbility to act in a professional and courteous manner at all timesREQUIREMENTSAt least 17 years of age, no maximum ageApplicants under 18 years of age must provide legal work permitObtain PA State Act 34/151 Background ClearancesMust acquire prior to employmentA finding on the criminal background clearances is not automatic disqualification, but rather a conversation starterCurrent CPR and First Aid certifications*Once hired, attend Venture Outdoors' provided A.C.A. Flatwater Kayak Rescue Training*Must be available to work on evenings, holidays and weekendsAbility to repetitively lift and maneuver multiple types of watercraft weighing up to 90 pounds with a partnerMust complete mandatory onboarding trainingsA portion of these trainings can be accessed virtuallyThese trainings are completed after hiring and are paid trainingsMust have reliable transportation to and from work sites*Can acquire upon accepting positionSKILLS YOU WILL ACQUIRE AND USE ON THE JOBWorkplace flow managementClient needs assessmentResource managementCustomer service/public speaking experienceGeneral work experienceBENEFITS and BonusesFree KayakingPaid TrainingEnd of Summer pay increaseMental Health shut down- guaranteed break between Summer and Fall seasonTake part in the Venture Outdoors sponsored Simple IRA if you make more than $5000 yearlyVenture Outdoors is an equal opportunity employer committed to diversity, equity, and inclusion.VENTURE OUTDOORS STAFF EQUITY STATEMENTWe commit to the equitable treatment of our colleagues, participants, and community members by valuing their rights, dignity, voice, and expression.We welcome and respect the diversity of individuality such as race, sex, gender identity, ability, culture, and religion.We recognize the human right for all individuals to be respected and accepted without bias.We commit to an organizational responsibility to build individual and community respect, dignity, fairness, care, and equality.We strive to understand the role our system plays in perpetuating exclusion, and to address the dynamics that support it.We understand that accountability is mutual and reciprocal in order to continually learn and improve.We believe that Diversity, Equity, and Inclusion extends beyond the workplace and encourage all to continue personal development alongside the organization.We require organizational staff and participants to encourage a culture of belonging and consider the entire experience and the ecosystem that supports.We will not tolerate explicit and implicit forms of racism, sexism, classism, xenophobia, ageism, and/or ableism.We will not accept the use of racial or gender biases and require staff to implement inclusionary practices within their duties and program design.