Parts Counter Person

Parts Counter Person

Joe Morgan Honda is hiring a full-time parts counterperson.

Joe Morgan Honda offers:

• Medical, dental, vision, and life insurance.
• 2 weeks vacation after first year
• Holiday pay
• Sick leave pay
• Employee discounts on parts and service
• Direct deposit

This is a great opportunity for you to grow your career in the automotive business.

Joe Morgan Honda has a busy parts department and we need your help to continue to grow and offer exceptional customer service.

Summary:

The Parts Counterperson acts as the principal contact between the parts department and the service department for the sale of parts and accessories; and sells parts to all available customers, over the counter, through the shop, or on the phone.

Essential duties include the following:

• Works towards guaranteeing ultimate customer service and satisfaction
• Assist all customers (internal and external) in selecting required parts in a friendly, professional, and efficient manner. Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
• Delivers and/or supplies parts for the service techs in a fast and courteous manner.
• Assist outside sales representatives with their orders.
• Answer phone calls, providing price quotes and other information
• Strives to meet department goals and objectives
• Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Write purchase orders. Orders parts, and gets parts from outside suppliers as needed, with Parts or Service Manager's approval.
• Exhibits a sufficient level of proficiency in the use of EPC (Electronic Parts Catalog) and inventory systems according to dealership standards.
• Determines availability of parts and submits emergency orders for out-of-stock parts.

Qualifications:

• Previous automotive parts experience preferred
• Dealership parts experience is a plus
• Honda parts experience is preferred but not required
• Strong knowledge of automotive parts and basic vehicle systems
• Ability to accurately identify parts using a VIN and electronic parts catalogs
• Excellent organizational and time-management skills
• Strong attention to detail
• Excellent communication and customer service skills
• Ability to multitask and prioritize in a fast-paced environment
• Comfortable working with computers and dealership parts software
• Ability to work effectively with technicians, service advisors, customers, and vendors
• Must be dependable, punctual, and professional
• Valid driver's license with a good driving record
• Must be able to pass a background check and drug screening

Location:

Joe Morgan Honda

176 Garver Rd

Monroe OH 45050